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RushMyPassport.com / Poor Service

1 CA, United States
Contact information:
Phone: 510-200-9246

I submitted a rush order for a new passport on March 8 and submitted all documentation the following week. They informed me that they needed additional info which I Fed Ex'd on April 3. I received a confirmation from Fed Ex that the docs were submitted on April 4 and an e-mail from Rush My Passport that my documents were received. I also received a voicemail that my passport was being processed. Today it is April 16, and I still have not received my passport. I called Rush My Passport and the representative stated that they have not received my documents. Their company confirmed receipt themselves!!! My trip is coming soon and I am not happy with the service from Rush My Passport. It's not worth it.

Nj
Apr 16, 2013

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