Nissan

In January of this year My husband Steve was driving to work on icy roads when he slid into the rear end of a truck who's driver was checking out a six car pile up at the foot of the hill. Steve was fine, but our poor 2001 Mitshibishi was totalled, and the driver of the truck must have been fine also because he drove off and did not wait for the police to be called.

Steve still had his old 72 Chevy Nova to drive to work, but I was now out of a car so we decided to finance another car somewhere else then go to our bank to re-finance this new car in six months giving our slow insurance company time to pay off the loan on our old car. So we went to Victory Nissan and decided to purchase a 2006 Nissan Sentra after we were told that the blue book value on it was $10, 500. We put $2000 down on it, signed the papers, and drove away in our new car thinking that this was what we were paying for the car. What we were actually charged was hidden under a lot of other charges so that hubby would have had to do some subtracting to find it, and he thought that they sold enough cars that they would not cheat us so he did not do the math. Our interest rate was 16.9% on this contract, but we thought that this was okay since we would only be making payments at this rate for about five months.

Last week we had owned the Nissan for six months so we went into our bank to get it re-financed. It was at this time we learned that instead of the $10, 500 that we thought we had paid for the car, we had been charged $14, 125 before taxes and other things were added to the loan and that we now owed $4000 more for the car then it was worth even after paying $2000 down. Joann, our bank loan official, advised us to go back and talk to the General Sales Manager which we did, and he claims that our car simply depreciated $4000 in value since we left there with it six months ago. We can never get this car re-financed because we will always owe more on it then it is worth. It is not right for this car lot to tell us the blue book value on the car when we asked how much the car was going to cost us when they had no intention of charging us anywhere near that amount.

Not Nissan so much as probably the dealership. I just bought a lug nut cover plastic, your descript. Cap-road wheel. part no. 40342-2w601. It cost me just under $50.00. exorbitant? I think so. Same dealership that cost me $2300.00. for an oil change. Talk about gruesome service managers. Must have gotten a huge bonus that year. It puts a major blemish on the reputation of Nissan autos. I am on my third pathfinder, with a great respect for their durability, and quality. But this stuff above really *** me off. Disgruntled customer for parts and service at the dealership Nissan of Cherry hill n.j.

It seems my problem is not unique. Nissan has a problem with this transmission. The service department is playing dumb by telling me they haven’t seen this before. I am now looking at a new transmission for over $3000.00.

For the past 10000 miles I have been experiencing the same bucking between 1 & 2 gears. Of course it was sporadic and every time I brought it to Nissan they couldn’t duplicate it. Well it finally went. It no longer goes into first at all. Maybe now they will believe me does anybody know of a website where all our fellow screwed 04 maxima owners are gathering?

i recently worked a deal with SANDY SANSING NISSAN in Pensacola for a Sentra.The car was not on the lot and was going to have to be delivered in a few days .So i put up a $500 binder for the car and was told that if the car was not what my wife and i wanted then i would get my money back.Soon there after the car arrived . I called my salesman and learned that the car was damaged and would have to be painted .Due to this damage we decided to call the deal off and get our $500 back .Much to our disbelieve we were told we could not have our binder back and the dealership had incurred some cost having the damaged vehicle sent to them and the binder would cover that .I cant figure out how it is my resposibilty to take care of any cost for shipping a inperfect product to the consumer .I have talked to everyone i can at the dealership and even the customer realations manager agrees with me, but i still cant get my money back .How do you justify charging the consumer for your mistake .The deal should be off end of story and consumer gets their money back.

BUYER BEWARE AT SANDY SANSING NISSAN !

This place is totally unprofessional. I thought I purchased a vehicle...Had the vehicle for 6 weeks...Realized I never received a payment so I called to ask the manager...I Asked him what was wrong and he say you need to come in. I work I’m busy I asked him to fax it to my house the contract cause a new bank took the deal. He assumed since he messed up I would just give him more money cause I was so In love with this car... Not happening...I tried to work it out with Felix and MARK...Felix finds it hard to return a call, but sure can sell you a car...Zero follow up. Mark a nice guy but promises return calls and nothing happens. The general manager, or the guy that looks like he sits behind his desk and eats twinkees all day doesn’t have a clue what’s going on in is establishment. His mommy must own the business ... Called him three times and you got it not one return call. Then after I have the car and they want it back...He calls all tough guy. He must have had a sugar rush from all those twinkess the way he yelled as if I was his kid... Needless to say I returned there car and he says he will not give me a refund... But I stopped my credit card and ill see him in court if need be. He wrote a contract gave me a car with a price. He wants to change the price and isn’t willing to treat a customer with respect. I called 50 times and no return calls. Then he wants em to stop what I’m doing that day because he wants his car back... Well he has it 2, 500 miles later. What a shame I would have keep the car if they just treated a customer like a customer...I’m not a child I don’t need to be force fed... Hopefully he will get from behind his desk and stop eating twinkess and see what’s going on in his establishment. Needless to say I have a brand new 2008 Ford edge that’s nicer, vice sync sirus and much more. Less money and rides better... So it all works out ...Hope he works on his anger, all that weight and anger = Heart attack. Good luck stay away from Nissan Route 22 Hillside.

North Point Nissan in Little Rock, AR is convenient to my home. So I have always taken my Xterra there for servicing since I moved to Little Rock from Conway, AR about 5 years ago.

I bought my Xterra from Superior Nissan in Conway when I lived there and was very happy with their service department there. The employees in their service department seem very professional and honest.

The service department at North Point are just the opposite. I have too many complaints about them to list here, but my biggest complaint is their dishonesty. My latest example: My Xterra recently began stalling. It seemed as if it were running out of gas, so I changed the fuel pump and filter. When that didn't fix it, I checked the fire by grounding a screwdriver to a plug wire and discovered that at times it was not firing.

Not sure what to try next, I had it towed to North Point for a diagnostic and repair. After checking it out, the service manager called me and said that I needed a battery ($135 installed...he tried to convince me that was a good deal because it was less than the 3 batteries he has on his boat), a distributor ($415 for the part and $385 for labour based on $90/hr...roughly 4 hrs) and a timing belt (around $500 installed). I explained that the timing belt had not slipped because at times it would run normally, then it would stall. I guess he thought I was an idiot when it comes to mechanics, because he tried to convince me that it could jump in and out of time. I am not a mechanic, but my dad is and I grew up working on cars, and I do know the basics.

Angry, I paid the diagnostic fee of $90 and had it towed back to my home. A friend of mine works with a guy who is trained as a mechanic and does some work on the side. He came to my house, diagnosed my problem (a bad distributor only) and repaired it in less than an hour (not the 4 hours that North Point suggested.

I paid $275 for the distributor at O'Reilly's and he charged $80 to install ($355 total compared to North Point's total of over $1400 for the battery, distributor and timing belt). The old battery on my Xterra that I was told had shorted out and would not take charge is still on my Xterra and still holding charge just fine.

I can tolerate stupidity more than I can dishonesty, but the service department at North Point are both stupid and dishonest.

As I stated earlier, this is just the latest incident that I have experienced with them. It is also the last. I am now driving to Superior Nissan in Conway for my servicing.

To whom ever this applies to, I have called and i can't get anyone to respond. My car was totalled in the tornado that hit Cammack Village two weeks ago. No one seems to listen. I was told someone would see me last Friday, and if not then, Monday, Yesterday, the 21st of April. This matter needs to be tended to, as i cannot leave this vehicle unattended to. Please call and come pick this auto up. Thank-You, Fred Sanders

bought my pathfinder model 1999 1/2 in 2002 upon my request my nissan dealer agreed to replace all of the window moulding (scraper) that were already rusting (only 3years old ), and now 5 years later there all rusted again and caused body damage because of rust leaks.
is'nt amazing that a vehicule that is supposed to be of high quality ( priced high) does'nt make any better mouldings and that in the vehicules lifetime will have been replaced 4-5 times ? at $115.00 each could nissan do anything for me,
not encouraged to buy another...nissan product
thank you for your time,
best regards
andre

My 2005 x-trail's serpentine belt broke at 67, 000km while driving outside of Seattle. When it broke it caused my x-trail over $2, 000 damage. It broke the timing celenoid and fried the Engine control computer. When I called Nissan Canada from the US their 1-800 did not work and when I got a relative in Canada to call the number the Nissan representative said that she was unable to help me because I was in the US. When I called Nissan Canada to ask for assistance and advice on how to go about fixing my car I was treated like garbage. I would highly recommend staying away from buying a Nissan Canada vehicle unless you want poor customer service.