Roto Rooter / over priced/rip offs/poor work!
called roto rooter because water was backing into the house from the toilet and tub! when tech shows up he tells me my main line is clogged and he needs to snake it. ok no big deal right? WRONG! he tells me it will be $225.00 to snake it and an extra $125.00 to dig the hole to get to the pipe. i ended up digging the hole to save myself $125.00 and he snaked it about 85-90 feet out cleared the clog and set me up with an appointment the following tuesday to have a camera run through the pipe and see what was going on. tuesday came around and the camera guy never showed up and 4 days later the pipe clogs back up! so i call roto rooter about 12pm on a sunday they tell me a tech will be out in an hour..doesnt show until 4pm! as soon as he gets there he tells me he's going to come back in the morning because it was drizziling and he didnt want to get him or his machine wet!!? i convince him to stick around a minute to see if the drizzle stops and it did 5 minutes later. 25 minutes later he tells me he ran his snake out twice 100 feet both times and couldnt clear the clog! the next day the camera man finally shows up to run the camera and of course couldnt see anything because the pipe is filled with water. he tells me i need my whole main line replaced and gives me an estimate of $5000.00 (yes thats 5 thousand dollars)! so the next day i went to home depot and rented a snake for $52.00 and ran the snake out 85 or 90 ft and i hit the clog!! after 5 minutes of toying with it i got the clog out and water is draining fine and havent had a problem since! THANK GOD! but do yourself a favor and stay away from ROTO ROOTER!!
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