Register Sign in
FILE A COMPLAINT
Plumbing Services Plumbworld / Online Home Retail
Plumbworld / Online Home Retail Logo

Plumbworld / Online Home Retail

9 Complaints
File a complaint

Having problems with Plumbworld / Online Home Retail?

File a complaint and get it resolved. It’s quick, effective and absolutely free!
Proudly resolving consumer concerns since 2004

Plumbworld / Online Home Retail Customer Service Contacts

+44 138 680 0750 (Customer Service & Sales)
Units 2, 3 and 4 Millennium Court, Enterprise Way
Evesham, England, Worcestershire
United Kingdom - WR111GS
Mon8:00 AM - 7:00 PM
Tue8:00 AM - 7:00 PM
Wed8:00 AM - 7:00 PM
Thu8:00 AM - 7:00 PM
Fri8:00 AM - 7:00 PM
Sat9:00 AM - 5:00 PM
SunClosed

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Plumbworld / Online Home Retail Customer Service. Initial Plumbworld / Online Home Retail complaints should be directed to their team directly. You can find contact details for Plumbworld / Online Home Retail above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Plumbworld / Online Home Retail. Discuss the issues you have had with Plumbworld / Online Home Retail and work with their customer service team to find a resolution.

Plumbworld / Online Home Retail Complaints & Reviews

Nov 13, 2019

Plumbworld / Online Home Retail — insinkerator 3-1 hot water tap

I ordered this tap Friday morning for £399.99 You took the money via my visa debit card but I didn't receive...

Read full review →

Plumbworld / Online Home Retail — wrongly advertised measurements

Order [protected] Delivered 6/4/18 Product wrongly advertised on website. Website minimum ext 1040mm Product...

Read full review →
Tadley

Plumbworld / Online Home Retail — bath/ pipework

I'm going to take plumbworld to court. I have had 2 broken baths, and broken pipe work on the 3rd bath which caused a leak on my new floor and replacement floor boards, Plumber tried to repair problem but didn't work, new pipe work sent out this was bent so plumber replaced with new pipe work bought local. No leak cost £310 now I use the bath. 👏👏👏 plumbworld not wanting to pay for plumbers work even though I haven't been charged for the other times the bath has been removed approx 4 times trying to repair leak. I have to keep the bath because I bought taps for thus bath and also it fits in corner perfectly. What can I do other than take them to court.
Does anyone know the customer care managers name? I think it is Amy Thompson I need this fir the court papers I think?

bath/ pipework
bath/ pipework
bath/ pipework

Read full review →Hide full review
Comment Guidelines

Add your opinion

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    Plumbworld — Wasn't able to get a refund

    Never buy from this site, they have the worst service ever! I tried to get a refund, tried to contact their manager, but everything was useless.
    My order arrived quite late and also it was defective. Also, I want to mention that I did not read the reviews, so I had no idea how bad Plumbworld was. Anyway, my order was damaged and I asked for a refund, but they said was not possible. I was expecting them to offer me at least something, maybe a replacement or maybe a discount, but they never did anything.
    They simply said sorry no refunds and that was the end of our conversation. I do not recommend them to anyone, they are terrible!

    Read full review →Hide full review
    Comment Guidelines

    Add your opinion

      By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

      Plumbworld — Defective shower tray

      We purchased a shower tray from this seller www.plumbworld.co.uk and when it arrived it was damaged and there was a crack. We contacted Plumbworld right away and asked for a replacement and they promised we'll get it but that never happened. Every time we contacted them they said they were working on our issue and that's actually the only thing they said to us. Nothing was done!
      Avoid this terrible company, you will not find a good customer service here and they also do not stand behind their products. What a waste of money!

      Read full review →Hide full review
      Comment Guidelines

      Add your opinion

        By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

        We are here to help

        • 16 years' experience in successful complaint resolution
        • Each complaint is handled individually by highly qualified experts
        • Honest and unbiased reviews
        • Last but not least, all our services are absolutely free

        Plumbworld — Poor customer service

        Bought a shower from them on Ebay at £238.74 then noticed same thing on their Plumbworld's own website...

        Read full review →

        Plumbworld — Bad customer service

        Ordered a shower cubicle was told delivery would be within 7 days. Got email saying order had been dispatched...

        Read full review and 3 responses →

        The complaint has been investigated and
        resolved to the customer's satisfaction
        Resolved         Plumbworld — LATE DELIVERY PLUMBWORLD UK

        Ordered bathroom sink from plumbworld end August It was scheduled for delivery within 3 days. It has so far been resheduled 6 times. Its now 16 Sept, they have yet again promised it will be in stock 18 Sept of which I am very doubtful. Will never use the website again They have debited my card but informed today by another dissatisfied customer that they are not quick to refund.

        Read full review →Hide full review
        Comment Guidelines

        Add your opinion

          By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

          The complaint has been investigated and
          resolved to the customer's satisfaction
          Resolved           Plumbworld — SCAMMING PEOPLE TOOK MONEY WHEN THEY SHOULDNT HAVE PLUMBWORLD UK ARE VERY BAD

          Plumbworld as a company is totally incompetent. We ordered and paid for a bath on 2.12.2009. we kept...

          Read full review and 5 responses →
          Worcester

          IN THE NEWS

          Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
          If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
          One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
          A consumer site aimed at exposing unethical companies and business practices.
          ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
          You'll definitely get some directions on how customer service can best solve your problem.
          Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.