SUBMIT A COMPLAINT / paid for expedited shipping, product arrived over a month later and wrong size

Shanghai, CN
Contact information:

I placed an order RR1702020721091976 with the company and paid for 3 day shipping. After 3 weeks, I wrote to them to find out where the order was, only to be told that it was being made in China and they would notify me of shipping. Yet when placing the order, they indicated no such thing, and I had paid extra to have expedited shipping. When the order finally arrived, the item was WAY smaller than the size, and the style not as shown. When I complained, they wanted me to pay full shipping back to China, and would only offer to refund 60%. Given they do not even have a return policy advertized, the whole experience from placing an order and paying for 3 day shipping, was a rip off. They should not be allowed to practice business in the USA.

Mar 16, 2017

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