I made an order at rollies.com 13 months ago, have talked to the guy 3 times now(1 man operation he says). That is 3 times i've gotten through out of about 200 calls. Everytime I have gotten through he says sorry for the long wait but he dosn't carry any products and has to pick them up from 4 different warehouses, and only goes to one once a week. He said he'll be taking care of my order and it will be shipped in a week or two. That was probably 8 months ago, 5 months ago, and 1 month ago I got ahold of him through email, he says the same exact thing, it still hasn't came, now he's stopped returning my email's, he never awnser's the phone, or returns calls when you leave a message. This is the worst company i've ever dealt with, I hope this guy gets shut down and put in jail! All I want is a refund.
I agree with the poster. This is the worst run business I have ever dealt with. I ordered something in December and it has still not shipped. In addition to their HORRIBLE shipping policy, this company does not return emails, so don't bother sending an email requesting information about your order. I wish I had seen these complaints before placing my order.
I will never again do business with this piece of $#(^ company. I will be looking for as many public forums as possible to discredit this company. The more negative information there is about this joke of a business, the better, lest even more people be taken advantage of.
To anyone thinking about doing business with them, I give you fair warning...DO NOT. I suggest anyone that is waiting for an order placed via credit card contact their CC company and have the charges reversed.