Restaurant.com — Seriously incompetent
They contacted me to redeem my gift certs and the site is broken. This ALWAYS HAPPENS. I e-mailed the help section four times and got back nothing but automated responses that were clearly generated to answer general questions about how to use the site. No human is ever available to actually answer anything.
The service is mediocre as the certificates have such $ minimums that I typically have to buy way too much to even use them and if you don't scour the fine print you will miss something important and the restaurant may deny you. Restaurants stop honoring the certs frequently and I get the distinct impression that they get screwed too.
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