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Renault / i am complaining from the rude and unprofessional way of treatments from renault sales representatives

1 EL Giza El sheikh zayed, Egypt

Hello
today on 09 of Nov 2016, at Egypt, El Giza Elsheikh zayed branch
My Wife went to the branch to get the papers of our new car and she was asking about the guarantee and she met there a sales representative called Ahmed farouk atolba, she asked him about the guarantee and he told her that its is online so she asked him about the link or the website, he told her i will send it to you via email then he send a photo of a status on the facebook that have the link and not full link for sure and when she asked him to give her a correct link he shout and talked in a very rude and un professional way
i really cant describe his bad actions and words and at the end he told her search the internet it is not my job to help you
Its is the first time to have a Renault car but my father and my brother have Renault, we are a family that love Renault cars, but if this is the service that we will get from Renault, i will not buy any renault cars and i will not even recommend it to any one, if you are hiring people with this bad attitude
I am really sorry to say that but i am really shocked with this way of treating a customer and his unprofessional way of talking and shouting

Renault

Ah
Nov 9, 2016

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