RCI / disappointment of services,
On July 12, 2008 would be my sixth time to have share with RCI and arranged an accommodation in Risata Bali Resort &Spa, Bali, Indonesia. Kindly be informed that I have been insistent by the RCI's office assistant instructioned during my request to get the resort in Risata Bali our first arrangements we are 5 persons (including my three children) so actualy we're 5 (five) and always with 2 bedroom, kitchen and all facilities, sharing laundry, gym nice swimming-pool etc,
I made sure and have directly called to Risata Bali Resort requested if 2 (two)bedroom hotel are available for that period, positively as their responded are available with 2 bedroom hotel for 5 person (07/12/08 through 07/19/08) as long as RCI could afforded for me plus 4 person.
As usually and erlier I have paid $199.00 for booking two bedroom at Bali Risata Resort with kitchen but RCI has decided
and only one bedroom without kitchen at Risata Bali Resort.
I have been loyal and proud for being members of RCI but this time I got disappointed, no better choices and accepted the offer. I feel so reluctant and stressed, but I always be and being alert with high moral ( to calmed down my self) that RCI should be more respect and understanding of a certain guaranteed with rules, regulations and full standards, come on man this is an American big company, how could you do that..?
" Anyhow, your prompt attention on this matter would be highly appreciated",
God bless America and blessed weekend.
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