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Public Storage

Posted: Oct 12, 2017 by    

charge late payment without any payment deadline reminder!!!

Complaint Rating:  0 % with 1 votes
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First time use public storage. No any statement on the payment duedate and late fee penalty, when receive the email asking payment. When I paid the bill, it said I pass their due date (3 day!) How do I know exactly about the due date without the actually statement??? Call the public storage store management. She was very rude and did not admit their neglect on the billing. Call the custom service phone number and never has a real person answer the phone.

Will never use and recommend anyone use public storage again!!!
Complaint comments Comments (0) Complaint country United States Complaint category Products & Services

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Public Storage Logo Public Storage
Customer Care Service
701 Western Avenue
P.O. Box 25050

Glendale
California
United States - 91201
+1 800 567 0759
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