Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website

Priceline / hotel booking misrepresentation

United States, Florida, Miami Beach Review updated:
0% 1
Contact information:
Miami Beach
I booked a hotel room using Priceline's booking feature where you agree to pay a certain amount in the general area of where you are wanting to stay. The twist is they don't tell you which hotel you are going to get until you book the reservation, only that it would be at least 4.5 star. As it turns out the hotel was only a 3.7 star. Big difference in quality for sure and obviously a misrepresentation of the hotel offered. The facts are as follows:
- Agreed to pay $204/night plus taxes for 4.5 star hotel in Miami Beach (South Beach area) for 3 nights
- Book the room and then found out it was the Royal Palm
- Upon arrival at Royal Beach Hotel was told buy the Hotel Staff that the hotel was only 3.7 star
Mar 13, 2018


Sort by: UpDate | Rating
N  13th of Mar, 2018 by 
Agree Disagree 0 Votes
should of done more searching

Post your Comment

Priceline.com Logo Priceline.com
Customer Service
800 Connecticut Ave
United States - 06854
+1 877 477 5807
+1 203 299 8918
View Full Information

Reply to