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Priceline / hotel booking misrepresentation

1 Miami Beach, FL, United States

I booked a hotel room using Priceline's booking feature where you agree to pay a certain amount in the general area of where you are wanting to stay. The twist is they don't tell you which hotel you are going to get until you book the reservation, only that it would be at least 4.5 star. As it turns out the hotel was only a 3.7 star. Big difference in quality for sure and obviously a misrepresentation of the hotel offered. The facts are as follows:
- Agreed to pay $204/night plus taxes for 4.5 star hotel in Miami Beach (South Beach area) for 3 nights
- Book the room and then found out it was the Royal Palm
- Upon arrival at Royal Beach Hotel was told buy the Hotel Staff that the hotel was only 3.7 star

Mar 13, 2018

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