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Preferred Homecare / Portable oxygen concentrator

1 Las Vegas, NV, United States
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In less than 3 months, I've had 5 of their portable oxygen concentrators die on me. They refuse to deliver tanks or replacement machines after business hours, leaving me stranded and/or homebound. I've begged for a new machine, but they keep sending refurbished. I'm told they don't have a single new-in-the-box machine in the entire inventory, and neither do their other locations. I've had to start carrying a tank in the car because it's not a matter of if their machine will break, but when. I'm a single mom on disability. I need the oxygen as part of my disability. They don't care. Their local fb page is full of their employees posting about parties, difficult customers, and how they wish they weren't at work. The office here in Vegas hates their jobs and takes it out on the disabled they're supposed to be helping. Absolutely disgusting.

Nov 14, 2016

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