SUBMIT A COMPLAINT / Terrible service

Bealeton, VA, United States

Their customer service doesn't exist. They never answer, always silent. Irritating. I have no idea about the status of my order: where is it? when are they going to ship it? why is it still under process after three weeks? Very strange. But when they eventually answered, they didn't help anyway. So I'm asking why do you need people for customer service if they have no idea about anything?
I had to cancel my order, I understood that waiting for them to resolve it was ridiculous.

Sep 13, 2017

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