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Phenterthin

Phenterthin review: Dead end on phenterthin! 185

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12:00 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I purchased the free pills I got 15 and paid only 4.99 and I was under the impression that if I couldn't take them or they didn't work for me I could cancel at any time they have a number on the bottle of pills and it is suppose to be a 24 7 line but nobody never answers or returns your call if you don't cancel you are charged 149.95 that they take out of your credit card and even if you could cancel they will charge you 49.95. I read the terms and that wasn't in there no where I think it is a scam cause the emails I sent come back every thing I have tried to do to cancel this is a dead end lucky for me I use a green dot card I can close it out at any time and buy a new one and that is what I am doing but still this place shouldn't be aloud to take advantage of people this way and I am doing everything. I can not stop them. I have sent emails to all my family and friends that warn them of this company and they will pass it on to there friends and family the internet is a powerful tool if this company can use it to make money like this I can use it to warn people about them.

Chatsworth G.A.
Pamela Hughes.

185 comments
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Jean Elder
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Dec 08, 2007 9:01 am EST

I did cancel my subscription and all of a sudden I have a charge for $149.95 on my account. I first had to find out who it came from and when I did I was furious. I already told them I didn't want it. I just want to know how to get my money back. If any body knows please E-mail me and let me know. I have tried to send them a complaint ticket like they asked but the site is under construction all the time and I can't get through. I was surprised to actually find this site. HELP!

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catherine Brito
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Dec 06, 2007 9:00 am EST

please let me know how we can get our money back

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catherine Brito
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Dec 06, 2007 8:47 am EST

I also order one time sample and today Ireceived an email about my account been charge 140.00

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Berdine Norlander
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Dec 04, 2007 9:37 am EST

This website should be shut down IMMEDIATELY! They are a fraud in the ninth degree.

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Sharon McMahan
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Dec 03, 2007 9:27 am EST

I took a survey that wanted me to try one of their sponsors products for only the shipping fee. Well, as others have stated, the nightmare began. I tried the number... NO LIVE PERSON... website is always down and the beat goes on. I canceled my credit card, shipped the package back and my credit is checking for fraud. Well, in my bulk mail today was an offer for free trial on
(you guessed it) phenterthin. I scrolled down and in the fine print an address from Oklahoma City, Okla. This might be our little friend. Thought I would share.

PURE ENGERY PRODUCTS
1025 SW 59th STREET
OKLAHOMA CITY, OKLA 73109.

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Deana Johnson
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Dec 03, 2007 8:55 am EST

I too am fighting this $149.95 withdrawal from my account, it was just put on hold last Thursday and I immediately canceled my debit card so they could not charge anything else... I did confirm that they "could" release the funds on hold even though the card is canceled. I too got a sick feeling from the pills, heart population at the very least. Anyway, a good walk and eating healthier is a much smarter way to go. Oh, and I'm told by the Bank that they will not pursue Fraud until the funds are actually taken out of my account, so it's a race to try and get them to release the funds. I did submit their "Support Tickets" and did get response asking for name, zip code, order & date placed and credit card number. I supplied all these things and am waiting to see if Todays Business transactions has any reward. Good Luck!

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Betty Williams
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Dec 02, 2007 11:42 am EST

I, too, have been ripped off and scammed by these "good for nothing" crooks. I am a 73 yr. old widow, trying to survive on social security. I am at my wit's end of what else to try. Guess I will cancel my Bank Card, and even change banks if necessary. Surely these complaints can be sent to the Attorney General, or perhaps hire an attorney and get a class action lawsuit going. I am nervous wreck over this and will never, ever order anything on my Credit Card again. Crooks like these hurt legitimate businesses. They should be concerned, too.

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Lena J
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Nov 30, 2007 3:34 pm EST

I agree 100% with you, as I too have had problems with the company. But, they are covered legally by their terms and conditions. I never used to read them but after this, I will always read them before I buy anything - even a trial membership!

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RUTHIE WOODRUFF
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Nov 29, 2007 7:38 am EST

I RECEIVED MY BOTTLE OF THIS PILL AND I DO NOT WANT ANY MORE OF THEM AND I HAVE CONTACTED THE COMPANY AND TOLD THEM SO. SO THEY WOULD NOT SEND THEM TO ME BUT THEY DID ANYWAY AND CHARGE MY BANK ACCOUNT FOR THE PILLS AFTER I TOLD THEM NOT TO SEND ANYMORE OF THEM TO ME. SO I THINK THEY ARE FRAUDS AND I DON'T WANT ANYTHING ELSE TO DO WITH THEM.

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aleli
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Nov 28, 2007 6:29 pm EST

Not to put you down but if you read the terms and conditions its tell you all that info., I always read that 1st thats why i didnt buy it

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SUSAN SIESEL
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Nov 28, 2007 12:12 am EST

I WAS TAKING A SERVER TO TRY OUT A FLAT SCREEN FOR FREE IF I COMPLETED THEIR SURVEY. AFTER REALIZING I WAS GOING TO GET SCAMMED, I LOGGED OFF TO MAKE SURE THE SURVEY WAS NOT COMPLETED! I RECEIVED A REGISTERED LETTER, AND I HAD A SPURIOUS CHARGE TO MY BANK ACCOUNT I WAS GOING TO CALL ON YESTERDAY.

THEREFORE, I WAS GOING TO PUT RETURN TO SENDER, BUT NOTHING IS SHOWN FOR ANY RETURN. I WAS EXPECTING SOMETHING IN THE MAIL FROM MY PHARMACY, BUT SINCE IT WAS ONLY FOR WATER RETENTION, THEY NORMALLY SEND IT DIRECT. IF I HAD KNOWN I WOULD HAVE NOT SIGNED FOR DELIVERY AT THE POST OFFICE, BUT I WAS RUNNING ERRANDS, SO I BARELY HAD TIME TO STOP. IF THERE IS ANY ADVICE, OTHER THAN ASKING THE POST OFFICES HELP IN RETURNING, PLEASE SEND ME AN EMAILS TO HOW I CAN SAFELY RETURN AND GET CANCELED FROM THIS. I DID NOT GIVE ANY BANK OR DB CARD INFO, SO HOW DID THEY KNOW HOW TO ACCESS ME?

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Vilma Gutierrez
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Nov 27, 2007 11:44 am EST

My account was debited for 149.95 without my authorization. I need a number to get my money back.

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Carrie
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Nov 26, 2007 4:41 pm EST

I just received the product in the mail... and I have what I believe is a return address... it is:

Fulfillment Center
1025 SW 59th Street
Oklahoma City, OK 73109

Hope this helps anyone out who may have gotten scammed.

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Robert C. Place Sr.
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Nov 26, 2007 12:10 pm EST

I ordered the 15 day sample After I received it my Doctor advised me not to use this product. I received another order consisting of two 60 capsule bottles. I called to cancel this product but every time I try to cancel they transfer my call to a non working number.

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kanjana davidson
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Nov 23, 2007 2:06 pm EST

OK here i'm another person who just got ripped off with this scams. Like the links on website oh! just paid $4.99 for shipping for free diet pills so, thought what a heck let's try. The pills came and I took it only 2 pills it make me so sick of my stomach, dizzy as hell! feeling like a strong pain killer likes CODINE. So, I went back to the email recipt I got send the letter to their website build a case like it said. NEVER got any respond back, phone calls will not get to anyone just a big bull ### loops. The here it came 2 more bigger bottles with $149.95 charged on my credit card which I tried to contact them in time like it said to cancel. So, here are pills that I can't take, bills. So, I filed dispute to my credit cards. Noway! I will pay that. I will get them name to BBB. Perhap FBI can investigate this scams.

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Zoey
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Nov 17, 2007 9:46 am EST

Yep.. I did it too.. I just canceled my credit card.. I hope they haven't already charged my card any fees but the shipping fee...

I guess I will find out when I get next months bill... (Lets keep our fingers crossed that I did make it in time)

These people do not belong in this world!

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peterson
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Nov 16, 2007 7:12 am EST

I did not order anything and I got charge to my account for 150.00 I am very upset about this one.

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Michelle R Harper
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Nov 13, 2007 10:45 am EST

I ordered the pills for 4.95 for a friend on her card! She wants it cancelled & I can't get through to anybody. I did submit a ticket so far no response. How can this be legal?

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kjkittel
Rancho Cordova, US
Nov 07, 2007 5:43 am EST

I found this address from a confirmation email they sent me. I don't know if the address is valid, but you can try.

Pure Energy Products, Inc.
1025 SW 59th St.
Oklahoma City, OK 73109

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kjkittel
Rancho Cordova, US
Nov 06, 2007 1:15 pm EST

Try this: Pure Energy Products, Inc.
1025 SW 59th St.
Oklahoma City, OK 73109

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Susan
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Nov 05, 2007 8:34 pm EST

I'd rather keep my shape as is after hearing all these stories. Sure glad I checked into the comments before ordering this falsely advertised product. I'm always skeptical of any thing working this fast. Like Cher once said,"If the perfect body came in a bottle, every one would buy a one."..?

I'll just try some discipline, and light exercise.

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Amanda
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Nov 04, 2007 4:48 pm EST

I can say I agree with every last one of you...even the guy who decided to lecture and call the rest of us ###s for not researching. No need to explain, I'm going through the same crap. Here's a bit of a twist though. I cancelled thru submitting an open ticket as required, which was responded to with a very generic copy/paste of the cancellation terms. Of course, this totally pissed me off, and I got a little loud in words. Big mistake, next time I logged in, there was no trace of my second request for cancel. Now, even worse, I cannot even login with the same user name/pswd. It states it's invalid. So now, I cannot cancel they only way they will let you. I'm doing what I can to get this f-ing crap resolved. These people are going to burn in hell.

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Rhonda Kay
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Oct 29, 2007 12:25 pm EDT

Phenterthin is a joke! I tried the 800 number on the bottle to cancel but never was able to talk to anyone. The number that appeared on the credit card billing gave me the wrong internet site. They claim they are charging me $149.95 & $49.95 to cancel. I've made my credit card company aware of the scam and currently looking into the Better Business Bureau in OKC, OK. We've got to stop the charges and this scam!

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Belden Village Sears
Canton, US
Oct 29, 2007 4:18 am EDT

OK - after a lot of looking, I found some info about this company with the Better Business Bureau of Oklahoma. Unfortunately I still don't have a name for the owner of the company - figures, huh? The person in charge there is BRIAN. He's listed as the "supervisor". You can reach him at [protected] and/or the company at [protected]. This second phone will get the company's order line. Just call that and ask to speak with a supervisor. Give the operator a LOT of trouble if she tells you to send an email. And the email given is brandywiyninger@hotmail.com.

Their website is www.usaveonpills.com Address listed is 1025 SW 59th st. Oklahoma City, OK 73109. This company also is listed DBA PE labs, C&F Fulfillment Center, Hoodia Fusion, and Diet Pills USA. Do your worst. They deserve it.

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judith rosolowski
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Oct 24, 2007 4:20 pm EDT

This company gives no one a break... even if you cannot reach them within the 15 day period. I went to www.bbbonline.com and put a complaint in about NexGenLabsusa. Anyone who has been scammed by this company should do the same - It 's an easy online form... doesn't take long... who knows, maybe if enough do this...we can get some results, or least stop this company from scamming others.

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Tracy
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Oct 23, 2007 11:10 pm EDT

I really wished I would have seen these complaints before I stupidly bought into the free trial offer. I just received the supposed "free trial pills" yesterday. I have already submitted a cancellation request and will cancel my card as well before they have the chance to charge anything. I'm so grateful for all the complaints I have read even though it came too late.

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Belden Village Sears
Canton, US
Oct 23, 2007 8:25 am EDT

These business practices infuriate me. That company is out of Oklahoma. I tried e-mailing the Attorney General there, but the website isn't working enough to do that. I think everyone, including me, should be filing complaints against that company. By the way, I found it through the GrabbitRabbit site. I told them I wasn't going to purchase anything through them again. I think if everyone takes this stand, maybe this company could be fined by the attorney general and have at least a fraction of their business lost? What do you think?

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Eleanor Teddy Robinson
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Oct 23, 2007 12:22 am EDT

I got suckered too! Ordered on 9/28/2007, received on 10/6/2007, boyfriend signed for them because I was in the middle of a physical therapy session for a hip replacement gone bad and couldn't answer the door. $149 charged to my account on 10/18/2007. I consider it a lesson for me on not to do this s**t online without checking it out first. As a result, I will be unable to get my real RXs that my plan makes me buy online 3 mos. at a time. Also won't be able to pay a couple of bills. Very expensive lesson, one I won't soon forget. If somebody does a class action, I would like to be included. Right now I have no energy to fight these people. I am going through a painful recovery from a hip surgery gone terribly wrong back in March. I too have tried the ticket deal and gotten nowhere. I have to pick my battles and this is one I don't think I can win. I really just want to be able to walk again. I hope these guys gets theirs. I am a strong believer in Karma. What comes around, goes around. And harmful practices come back tenfold. I just get pissed at myself for still being so naive. I should know better. Good luck to all who have been similarly screwed. Here's a laugh... I haven't yet gotten my second shipment. I wait with baited breath.

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judith rosolowski
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Oct 22, 2007 6:07 pm EDT

Mine is the same story as all of the rest, regarding the free sample. I just phoned my credit card rep and the $149.95 on my card is being disputed. I rec'd. the two bottles before even a week went by after ordering the free sample... so I am going to dispute the $49.00 charge as well. Good luck to all of us. I'm livid! Oh... and watch out for the Hydroderm free sample for just 3.95 shipping. Same thing.

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Lisa Morgan
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Oct 21, 2007 6:27 am EDT

This company should be shut down for good. I too have had the same problems. My attorney has informed me that we will be taking action. These scams must be stopped!

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E. M. G.
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Oct 01, 2007 6:27 pm EDT

This SCAM is just that... a SCAM! I am going thru everything that everyone just said in all these postings. They charged me $149.95 on 27 Sep. I could not submit "tickets" until after they charged me, then to no avail. I finally spoke with some clueless person named Reggie who is supposed to be the Dispute Manager, but he just rattled off some prescripted bull. He said Brian at the Corporate Hqs is in charge, but would not give me a number. I filed a complaint today on the Better Business Bureau website and saw that over the last 3 yrs, 552 people have filed complaints! Call Reggie at [protected] and inundate him with demands to correct this unorthodox practice. I called him 5 times today and will continue to do so everyday. I also submitted 7 "tickets" today and will continue to do so.

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Dawn Holley
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Sep 29, 2007 1:18 pm EDT

I already posted my experience at this site, but never saw it come up.
Anyway yes, I was totally scammed by them and will have the charge taken off my atm account and be credited I hope.
Has anyone contacted the attorney general...this company is still online.

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Dawn Holley
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Sep 29, 2007 1:10 pm EDT

Oh, my god!
Is anyone doing anything about this scam?
I too just found out this morning I was charged $149 on my atm card and made an overdraft, but my bank will investigate and possibly return that charge next week.
I want to know if anyone contacted the attorney general in various states or the US attorney general?
Has anyone had their accounts credited after your banks investigated?
Please email me at dawnholley@yahoo.com if anyone has any other information and what your results were regarding getting your money back

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Stacey
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Sep 25, 2007 10:03 pm EDT

First off i'm sorry to hear about the bad experience that everyone has had with this company. I read on someone's where they said what can we do... well myspace is here and it does reach millions. So i posted a comment about it... i copied the email that i received and posted it warning everyone that i have on my friends list. So lets hope that it gets passed on and no one else gets taken advantage of... good luck to all of us "fluffy" ones... lol i call my self fluffy

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Sondra Gantt
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Sep 21, 2007 10:39 pm EDT

I am going through the same stuff.

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Elizabeth Phillips
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Sep 18, 2007 4:52 pm EDT

I have ordered a bottle of this product, they ran it on my credit card, however, I have not even gotten it in the mail. You cannot get a hold of this Company to complain, I have no idea where my diet pills are. I am so glad I am notthe only one that is having problems with this Company. Does anyone know a phone number or an address or anything If so, please let me know. Thank you.

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Nancy E Evans
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Sep 17, 2007 6:44 pm EDT

I have my own complaint about this rip off company. No where on their ad does it mention you have to cancel or you will be shipped another amount of pills. I filed a complaint with my credit card co., to refund my money, but to no avail, the phenterthin people sent a bunch of paper with information that was not available to me when I ordered. There is no way to contact these people to tell them not to send me any more pills, I don't want them, can't take them, but don't know how to get through to these thieves.

Beware!

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Stacy Marinelli
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Sep 14, 2007 4:44 pm EDT

This place is a TOTAL RIPOFF AND SCAM ! $150.00 for a free sample. Had to cancel my debit card to avoid further charges. There is no way to get customer support. There is no contact information. Tried to get BBB but there is no record of this company, there is no address, these people are the worst form of ###, may they die a long and painful death!

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Stacy Marinelli
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Sep 14, 2007 3:38 pm EDT

Nexgen Labs- took unauthozied funds- I sent for a 15 day sample of phenterthin- it was ok- but then Nexgen Labs goes into my account & take 149.95 for a 60 day supply- I never authorized - My bank is disputing & I had to cancel my credit card because they will continue to withdrawl- plus I made a complaint / or phone & email- no repies... DO NOT TRUST this complany

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christina
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Sep 10, 2007 2:41 pm EDT

i got scammed to ! and the thing is my card got stolen and used and my bank says they need to get the money back from them and there sayin the wont give back the money the only way i can get back to the money is to find the person and get it from them ! they said that to my face! oh and to get ahold of them ! call and curse them out life hell on there answering machine and threathhin with calling the police and they called me back ! but it is a scam ! big time! and the guy is rude but i calld him a ### and hung up on him so !