I tried to cancel service - it took me 3 months. Letters, e-mail, and phone calls to customer service.
* It takes too much time to get through to customer service
After sitting on hold for quite some time I was not allowed to speak with a supervisor regarding regarding an overpayment.
* They had overcharged me for a number of months. I canceled the service I signed up for at a rate of $6.95 per month. Somewhere along the line they changed this charge to $10.97 a month. The charge didn't come thru monthly but all of a sudden I had a $32.91 charge on my credit card statement. When I asked for a refund in December I was told that I was paid current through January and no more charges would be made to my account.
* The service is poor.
I would recommend any other service than PeoplePC. Nothing is good about peoplepc.