Learn to read idiot. I do not work for them, I work with them. I order windows from them on a regular basis. I get along well with their employees. They always answer my questions and their service department has never done me wrong. I have nothing but good things to say about the employees. My customers and home owners have nothing but good things to say about the company and their employees. Again, as I made it clear in my previous comment, I work with them. I am not a Pella employee. Can you sleep at night knowing that you can't read and comprehend letters that are placed together to make words, and those words placed together to make sentences. I mean come on, learn to read before you go off on someone and make yourself look like a total ###. You’re the type of person that makes life difficult for others. Because of your inability to read I am sure that you go into businesses where you have purchased something and go off on them because it doesn’t do what you thought it would do, but yet if you would read the instructions or the package that it came in you would know what the product does and how it is suppose to work. You need everything done for you because you are helpless and believe that just because you paid someone for a product they should bow to your ever wish. You sir are a parasite on society, and through the power of the web you can sit in your mom’s basement, while taking a break from whatever nerdy game you play, get onto a message board and write about something that you have no knowledge about and sound like a big man and call people fat. The fact remains that you are probably still a virgin and do not know the touch or love of a beautiful woman. Stop drinking the mountain dew and get hooked on phonics. I mean really get a job, become a productive member of society. Learn what it’s like in the real world and deal with people and not their avatar.