Peak Fitness in Winston Salem, NC / Sixty day cancellation
Joined Peak Fitness on Robinhood Rd. in Winston Salem, NC in November 05 and after 6 months wanted to cancel, but could not according to the contract I had 24 months before I could cancel. Have not used facility for 18 months but had to continue to pay. Then after 24 months were up, once again tried to cancel and was informed of the fine print on the contract which states you must allow 60 notice for cancellation. So now a 24 month contract that was not used for 18 months has become a 26 month contract with 20 months of paying the facility for non use. Company (facility, corporate office as well as financial company handling the contract) were very inflexible and the employees at the gym itself on Robinhood Rd. in Winston Salem were very condescending and rude.