PC Richard & Son / I called the store, spoke to store mit manager joseph botros jr 8246
I called the store, spoke to store mit manager Joseph Botros Jr 8246
I purchased LG washer & dryer 2014. After delivery I have called everyday since trying to get someone in the store and help center to determine why washer machine was so loud. They finally sent service guy to fix washer. The two guys took off the pedestals because they couldn't balance the washer. In the process they damaged the units when trying to take them off. They were taking the units back to replace them, but their mit manager Joseph Botros Jr. 8246 told them to leave the damaged pedestals in my garage. I called the store, spoke to store mit manager Joseph Botros Jr 8246**. He stated I couldn't return the pedestals because they were damaged even though not due to my faults. I have called everyone in company and I continue to get the run around.
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