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Papa Johns - Damascus, MD / terrible customer care

1 United States Review updated:

Papa John's Pizza
26121 Ridge Rd
Damascus, MD 20872

I am appalled about the treatment that I received at the Damascus & Clarcksburg Papa John’s. They are rude and inconsiderate! My step daughter had a job interview today that she could not make, and when she called the store some pompous, arrogant fellow was disrespectful and offensive. He claimed that she was someone who he apparently did not like at first and not to call the store again. She tried to explain to him that she did not know whom or what he was speaking of, he gave an unsympathetic tone WITH NO APOLOGY! Then when she explained to him to tell the manager who had told her to come in for an interview he had the nerve to raise his voice. At this moment, I was furious and still am. How dare he have that kind of a temper with someone who is trying to work there? He then said that HE was the “GM” of the store and that he should have been the one doing the interviewing and what not. That was it, I told her that she could find a much better job and that we will never do any type of business with Papa John’s ever again. I have also explained to some of my friends what happened and they agree that they have had issues involving the person calling himself the “GM” with no other name.


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  • Ji
      3rd of Mar, 2008

    Papa johns in mesa screwed up my pizza said the would fix it then refused great customer service right, never order from the again.

    0 Votes
  • Cl
      2nd of Jul, 2008

    I couldn't agree more! I have never had such horrible service! I actually called to inquire about why things were run so poorly over there and the manager hung up on me! Can you believe that! They lost my information, forgot to make our pizza, lied about it and then hung up! We will NEVER support them again! Too bad for my kids who love Papa John's!

    0 Votes
  • Br
      15th of Jul, 2008

    Papa Johns is great pizza.

    Don't work there if you don't want to. I'm sure you have multiple items in your home that came from China. Etc...

    Get over yourself.

    0 Votes
  • Vi
      17th of Jun, 2011

    Hi, Start with my humble greet! I am very sad and really disspointed with your one of outlet in cheras! Seriously am getting sick with your treat!
    Location : Jusco Neighbourhood at mahkota cheras.

    Based on above that, i really want to make a complaint against
    that outlet manager. I think his name is Zico following with one more manager named ambika. Morning around 10am i was there for took my breakfast, at the moment i was alone in the restaurant, i think there was 2 or 3 staffs include that guy! I was there for couple of minutes then i was when through hand wash over near the kitchen, OMG that guy watched a pornographic via laptop!!! what the stupids things is that??? how can a manager bring laptop and playing over there? if your company is a professional your should provided for! Based on akta pekerja 1955 a employee can be hire due of watching of pornographic

    professional your should provided for! Based on akta pekerja 1955 a employee can be hire due of watching of pornographic! I strictly complaints against him!!Am dare to talk regarding this to anyone and i was called twice to your hq! there was no answer!!

    Take the action! Thank you!

    My name is raj

    0 Votes

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