Panda Express / rude co-workers / manager
My name is Michael, I'm 20 and I've been "Working" (And I use that term very Loosely) At panda for about 2 months. The reason I say Loosely is because I got a bad customer review My second week in. And Whilest I understand that I should be repremanded..the way my boss has gone about it is Un-just and Rude.
On the 17th of october I got a customer review that said that I wasn't greeting customers properly (which is correct) Instead of saying "Hi, welcome to panda express, care to try a sample of our Kobari Beef?" I said "Hi, what can I get for you tonight?". We were slammed and I wasn't trained how to handle a rush. So I was being polite as possible and move the customers along without any problems. The customer later complained that the bathrooms were dirty and they didn't get a Fork, Napkin and Fortune Cookie. Which isn't my fault because I wasn't working the register and Nobody could leave behind the counter to clean the bathrooms. So, I was suspended for a week, starting nov 1st. It's been an entire month and i've had no schedule and haven't been contacted by my manager (Carrol) on whether or not i've been fired.
I had to call her and try to figure out what's going on, only to have her tell me that she'd talk to me the next day with details. Also, I was informed by her that I'm still listed as an active employee in her store even though I've not worked in almost a month and a week (5 weeks) It's been 2-3 days since then and I've still had no word. I've got bills to pay and i'm trying to get signed up for college. If i'm EMPLOYED as a panda express employee and listed as ACTIVE I expect to be working. I can't afford to NOT work. This is unfair and not right. I demand that she be repremanded and I get compensated. I owe my bank money and am supposed to be making payments. I was counting on this job to help SUPPORT me by paying me for working. Please help.
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