Model Number SC-VK92D Panasonic Music System i Bought for Rs.32,0000.
After Bought 2 months System completely down. Not able to Play any DVD. Customer Service very Poor in the world. I called customer service 5 times, NO LINK in the website. my Dealer arranged for service center. Then Customer Support enginner came to my house without Any TOOLS .. Joke of the year.
Then he shaked my DVD System. No Sucess. 1 month no body turned up. Again i called my dealer. They sent my system to Salem - Tamilnadu. After 1 month they return my system. with in 1 hour I am not able to play any DVD.
Again i called customer service. No response. I called SALES HEAD for tamilnadu. No action. 2 month my system is in showcase. Again every week i will call SALEM, Chennai, Coimbatore NO ACTION. Successfully 3 month over , i went to Dealer i kept it my system there.
No Reply from Panasonic Customer Service. Finally they given 1 old Replacement system for Temp. After 1 month so many follow up i got my system. Same problem again. 6 times they tried. No Sucess. After 8 month my problem not solved. Good things is my problem well known by Tamilnadu SALES HEAD.
Till I am waiting for my problem to be solved, My personal Advice Dont buy Any Panasonic hi fi System in India.
Poor Customer Service. No Proper Response.