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Panasonic / sc-bt100 system

1 NY, United States

We will never buy anything from panasonic again!!! Our blueray player kept cutting out on the sound when we played any movies. Customer service was horrible!!! After several calls and sending it out for service at their warranted repair shop it still isn't working properly. We had to pay for shipping ourselves and then were told we would have to pay for shipping AGAIN to send to the same place that couldn't fix it before...such crap. When we recieved the system back from being "repaired" the speakers were badly scratched and gouged and the fabric was torn on the speakers. And apparently the telephone agents have ADD since they can't ever seem to refer to their notes or case number. We get the same calls from different agents with the same questions over and over again...wasting our time. We will never purchase anything again from them.

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