Pacific Sales, Chatsworth -- frig,, oven and range / Deceptive sales

Chatsworth, CA, United States

Pacific Sales sold me one product that was supposedly new and two that were supposedly in the store for a "short time." Almost a year later when there was Ann issue and I called the manufacturer, I was told that the one product I had called on was serviced at the Pacific Sales store 4.5 years prior! Then I found out the other two items were also manufactured 4-5 years prior. When we spoke to the manager we got nowhere, not even a warranty was given. When we spoke to Pacific Sales general customer service, we were forwarded back to the store. Next step is to contact Best Buy which I honk now owns them? I hope my complaint reaches headquarters!

Jan 28, 2015

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