Opel DiBas - Bucharest, Romania / Opel Astra Classic — Greatest disappointment
I had serious doubts in writing to you... I'm not sure if anyone is interested, but I believe that you should be interested about the Opel image in my country - Romania. It all started in may 2005 when I decided it was time to buy my first car... I went to the bank, I contracted a loan, I went to an Opel dealer and I was charmed by an Opel Astra Classic 1.6V Twinport. I was told that I should wait for three months in order for my car to be delivered... I was too excited about the car to say that I wouldn't wait. The three months passed and in august 2007 I was called to go and pick up my car. I didn't know that I shouldn't accept the car if there was a scratch on the Air Conditioning Console... as I said, I wanted to leave from the dealer in my car...
Everything was great till I drove up to 3.000 KM, when I felt that the car was not acting normal... I went to the Opel service where, to my surprise, the car had serious trouble and they had to change the shock absorber (damper) from the back-side of the car. When the car had 8.000 KM I had trouble starting it and I had to go again to the service where they changed the electromotor. Till now I had other problems too as: a button related to the electrical mirrors jumped out, the rear windshield cleaner stopped working, and a few days ago I had the best one yet: I couldn't start my car because the key didn't want to rotate... so, I had to call the service to jump-start my car to drive it to the service where they told me that the key lock is broken.
After all of these I feel the need to sell my car because it cased me only trouble since I bought it - i'm still paying at the bank loan - and it gave me no satisfaction driving it... Now, as I look back I realize that I had great expectations form Opel and all it gave me was great disappointment.
With sincere regrets,
A former Opel customer
P.S. The Opel dealer and service is Opel DiBas - Bucharest, Romania
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