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OAN Services Inc. / Slamming/Cramming FRAUD!

1 AL, United States Review updated:

When I noticed my 82 yr old Father was being charged $8.72 a month for 3 months by OAN on his AT&T Phone. I was irate. No one ever authorized any such service. I contacted AT&T from the site I use to pay this bill. They emailed they had contacted OAN, and within 2 billing periods there should be a resolution and suggest I put a "billing restriction/ block" (I haven't checkd yet, but I have no doubts there would be a FEE for that service! I then checked OAN out with the BBB (Better Business Bureau) which had many INQUIRIES of the Company, fewer complaints. At that point I picked up the phone and called [protected] OAN. First was a recording stating I could cancel my service online at www.cancelmyvm.com . That only made my anger increase since NO SERVICE was ever authorized. Shortly a representative answered and I explained the above. She gave me a confirmation # and a credit for 4 months, ( since I have already been charged again in advance) which will be resolved in TWO billing cycles. She suggested I call AT&T and explain this resolution and to withhold $34.88 from my next phone bill.
I MUST close by saying how grateful I was to locate this site.

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Comments

  • Ed
      10th of Aug, 2009
    0 Votes

    They do this to millions of people. I have had add on feaures or services every month for the past 11 months. Someone please start something, I have limited computer knowledge. I can tell you this, I have friends in North Carlina that are having the same issues!! I am in Miami.

    Eddie Rodriguez
    828-467-3345

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