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NTB / National Tire & Battery / customer service

1 The Colony, Texas, United States

Just thought you should know I'm handicapped and had a flat tire and had AAA put air in my tire to get it to the nearest tire shop. I pulled into a empty parking lot and I could see the garage had 1 car inside with all empty slots. I walked into the office and was greeted by a tall guy with glasses. Its Monday at 5 raining, and I explained to him about my flat and what I needed. He said they couldn't get to it today. What you close at 8 and at 5 with no business and I'm handicapped and he couldn't get me in. So I went next door to Discount tire and they were real busy people in waiting but still took care of me. Within 30 min I was on my way. I need new tires but after that ill never use your company. No wonder they had no business with an attitude your employee had.
Mr Don Webb

Feb 13, 2019

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