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North Texas Tollway Authority / Tolls

1 United States

According to the north Texas tollway authority they have sent me 3 invoices, initially $8.44 which I would have gladly paid however, I never received any invoice. Finally, I received an invoice that was the third notice. It was for 6 times the amount or the original bill. I called north Texas tollway authority to hopefully come to a resolution and spoke with a nice representative but she was unable to help. I spoke with a manager, Mary, and at this point regardless of being able to do anything about the excessive fees she was rude and unprofessional. Her comments about me refusing to purchase a toll tag (which I just explained that I don't live any were close so that would be pointless) we demeaning and rude. My suggestion is to do everything you can to avoid traveling on any of their roads as they don't deserve the business.

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