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North Texas Tollway Authority [NTTA] / toll violation for a vehicle that isn't ours.

1 United States

We have called multiple times regarding this issue and have now been sent to collections regarding a toll fee that is not ours. We live in California and have never been to Texas, yet we have received 2 different toll violations for a vehicle that is obviously not registered to us.

The picture of the vehicle on the paperwork sent is of a Ford Pickup truck with a white license plate with dark stamping. We do not have a pickup truck, nor have we ever had a pickup truck.

My husband's vehicle is a Ford SUV with a Black license plate and yellow stamping. We have called and have tried to explain their error and have been told it has been taken care of. Of course, this was never done.

Now it's been sent to collections and we get to jump through hoops because of their incompetence. How is this even legal????

Sh
Jan 5, 2019

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