This is in regards to the chain of problems that I have been facing with Nokia E90 Communicator Phone, In last 30 days I have been continuously facing problems and there is no end to my problems. Every time there is a new problem with my phone, you can check your records with these 2 Job sheet numbers
First Job Sheet No. 440434038/081223/57
Second Job Sheet: 440434038/081230/13
I have been giving my mobile at the following address:
New India Telecom, 209,
Adinath Shopping Center,
Near City Pride Multiplex,
Pune Satara Road, Pune.
Now I am facing these following problems with the handset, When the mobile has been Swapped with the new phone .
1). Bluetooth is not working
2). Radio is not working
3). Frequent restarting of mobile phone.
4). Mobile phone gets hanged up whenever any application is started.
5). Wireless LAN application is not working.
6). Vibration mode is not working.
Last time you had swapped my Handset but that was also a cheating game done with me,
When I gave my handset the IMEI number was 353660012453720, I got my handset back and the new IMEI number was 353660011539156, on the exchange note it is written that my old IMEI number was 353660010091670 which is not correct, you have changed some other persons mobile and have given me the Exchange note, I can go the court for this cheating.
This will be the third time I will be giving my handset for servicing, But now I don’t want to give my handset for servicing because I know Nokia is not competent in proving any help and Nokia is helpless in technical support, because they don’t understand the basic working of the phone.
I have given sufficient time and opportunity to your company to rectify your mistake but I didn’t get any solution. Now finally I have no other option other that approaching Consumer Court and I am doing that,
I do not expect any courtesy call or anything of that sort now I want my full money to be refunded back and I will get that money only by approaching the court.
I will be filing a case and you will be getting a copy of my legal advisor’s notice in a weeks time and within a month you will be getting a notice from the court also.