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Nokia 6500 Slide / nokia service department athens greece

1 Greece Review updated:

To: nokia
Complaints dept.
Central offices

To: nokia
Complaints dept.
Soouth east europe branch
Central offices athens 25/08/2008

Dear sirs,

On the 28/08/2008 our company purchased a black nokia 6500 slide [protected]) model of your mobile telephone for the excluse use by our managing director mrs. M. Markides papazoglou.
About twenty days ago the telephone stopped ringing and after five days the radio stopped dworking.
We took it to the shop that we purchased it and the shop assistant told us that this was the fault of the of the apparatus. He sggested for quicker service to apply to nokia service in vouliagmeni avenue, glyfada voula athhens.
The answer of the technical dept. Was that the apparatus was immerced in water and thus the fault was ours!!!
On our remark that we are quite sure that this did not happen while it was in our hands, they replied that a simple drop of water from rain or spilling could be sufficiont to spoil the apparatus.
We protest therfore, and would like to know if really a drop of water can spoil the nokia apparatus or whether this was a to deny your company's responsibility.

Yours trully

For the company
H. Kaila

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Comments

  • Hk
      5th of Dec, 2008
    0 Votes

    To: NOKIA
    Complaints Dept.
    Central Offices

    To: NOKIA
    Complaints Dept.
    South East Europe Branch
    Central offices Athens 25/11/2008

    Dear Sirs,

    On the 28/08/2008 our company purchased a black NOKIA 6500 SLIDE (353076024867916) model of your mobile telephone for the exclusive use by our managing director Mrs. M. Markides Papazoglou.
    About twenty days ago the telephone stopped ringing and after five days the radio stopped working.
    We took it to the shop that we purchased it and the shop assistant told us that this was the fault of the of the apparatus. He suggested for quicker service to apply to NOKIA SERVICE in VOULIAGMENI AVENUE, GLYFADA VOULA ATHHENS.
    The answer of the technical dept. was that the apparatus was immerced in water and thus the fault was ours!!!
    On our remark that we are quite sure that this did not happen while it was in our hands, they replied that a simple drop of water from rain or spilling could be sufficient to spoil the apparatus.
    We protest therefore, and would like to know if really a drop of water can spoil the NOKIA APPARATUS or whether this was a to deny your company's responsibility .

    Yours trully

    For the Company
    H. Kaila

  • Je
      10th of Mar, 2009
    0 Votes

    i av a nokia 6500 slide that stop working it need a circurt doard how do i go about geting one i am in jamaica wi its a cool phone am i rely like this phone any help please thank in adv

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