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2.2 786 Reviews

Nissan Complaints Summary

236 Resolved
548 Unresolved
Our verdict: Engaging with Nissan, which has a below-average resolution rate, demands caution. Thoroughly assess their service reviews and explore how they handle unresolved complaints. If you encounter issues, document your experiences meticulously and be persistent in seeking resolutions.
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9:42 am EDT
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Nissan fraud with mvi

I took my truck into get an MVi done, tires changed out, trany fluid changeed and oil changed...they came up with three other things my truck needed (2005)...I had them do two of the three...the third was they said to pass inspection I would need a front lower ball joint replaced...and for them to do it would come as a whole unit and would cost and extra 900-1000 bucks! not having it at the time I called around and set up an appointment with another place who could just replace the lower ball joint instead of the whole unit..which is common. for a total of about 330 plus tax. Now, my complaint is that when I took it in to get fixed I was ready to pay the 330, however, on inspection from this other business they found absolutely NOTHING wrong with my ball joints at all!
I HAD MY WIFE TAKE MY TRUCK IN WHILE I WAS AT WORK, WE PAID THEM CLOSE TO 600 BUCKS FOR WORK DONE, THEY WANTED ANOTHER ALMOST 1000 BEFORE THEY WOULD PASS INSPECTION AND IT DIDN'T NEED IT!
This business could have taken my 330 I was willing to pay, but instead they were honest...SHAME ON OREGANS NISSAN!
This other business by the way was Wonder Auto on main street in Dartmouth...I recommend them for their honesty and good work I have had done in the past.

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2009 Murano
Dartmouth, CA
May 27, 2011 6:47 pm EDT

On 3 seperate warrenty checksI have had Oregan's Nissan in Halifax tell me my brakes had to be done (2009 Nissan Murano). The last time they said I was pushing the limits and would only get another month out of them. I took it to Wonder Auto today (May 27) because they had a 1/2 price sale on life time breaks and their over the phone quote was much cheaper than at the dealer. After a free inspection which took about 20 minutes they tell me to come back later in the fall to have them looked at again. There are no issues with my brakes at this time but depending on driving habits they may have to be done before the end of the year.
If I had let Oregan's Nissan(Halifax) replace the breaks over a year ago it would have cost me over $500.00 for new pads that were not required.
So far I have been taking my vehicle there for regular warrenty checks and never questioned their work. This will change on future visits.

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12:15 pm EDT
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Nissan dealer broke the windshield

Ever since My brother bouught Nissan Altima as a brand new he's been doing all the car maintenance with their dealer. Yesterday he dropped his car at the Agiancourt Nissan location for an oil change. When they gave the Key back to him that he realized they broke the windshield. All they saying ohh... must have happend when we lift it in the coizer. What they can do they will replace the windshield for $275.00+ taxes which is reg price $375.00 (after market) or nissan Windshield $1200.00. The point is isn't that he's been getting service from Nissan because he wants to get the best service from the original maker also isn't that they suppose to be responsible they broke the windshield and they have to replace the original part at the free of charge. I don't understand why he has to pay from his own pocket?

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9:14 pm EDT
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Nissan payment missing

I am writing this because of a problem we are now facing! I sent a moneygram to your company down in Phoenix, AZ. However, the statement came back with two months behind. We contact your company and someone inform us that u guys never received anything. However, i contact moneygram and they said it was cashed on the 20 of March, but u guys state that you guys dont have the money. I am getting a photocopy of the moneygram. This will take about 30 to 60 days. Upon hearing this I made a payment online from your site and got a confirmation number. However, I called your company to ask if u guys reveived anything but you guys couldn't found anything with the confirmaiton number. So I am waiting to see if u guys will take it out soon. I f not I will make another online payment from my banking. I had no idea that this happens offen. However, it seems Nissan Motor Acceptance Corp. is doing nothing to keep this from happening to another customer. I think Nissan should call customers if there going to be late on there payment since we received the statement after the 10th. Customers have complain about there payment never been received. What do I do when my late payment goes on my credit history...when its not our fault.

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christip
, US
Mar 27, 2013 3:48 pm EDT

this just happened to me too..now i am being charged a late payment. never late in 18 months and now they say they didn't get the payment for March. having to stop payment on the check and reissue a new one. just a new way for the banks and finance companies to make money.

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4:31 am EDT
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Nissan unethical behaviour

I had purchased a car at Browns in Fairfax, Virginia and they promised me free oil changes for 3 years as part of the "extended warranty". Took it in for the first oil change 3 months later and whadda you know, they lost the paperwork and couldn't honor the oil change agreement.

My second beef with them is that a week after we purchased the car, we noticed the smell of burnt tires every time I got out of the car. I took it in to get serviced, but each time they said it was fine. Turned out to be the left rear wheel that was literally sticking to the pads. I had to pay $500 out-of-pocket for a non-dealer to diagnose and fix.

I have reported them to the BBB, but want to share these stories with you. DO NOT BUY A CAR AT BROWNS NISSAN IN FAIRFAX!

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7:02 pm EDT
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Nissan service center rip off

I have a 2005 Nissan Sentra and have received notices about a potenial recall with the main computer on my vehicle so I made my appointment and brought my car in. All I wanted to fix was the recall but was handed a work order form for a transmission flush and replacement of engine belts so ofcourse I declined to have the additional services done at this time. The service representative with an attitude adviced the technician of my decision and informed me that my car would be ready in awhile. Days go by and my car is in good working condition until I am stuck in traffic and my car starts to overheat. I finally made it home after having to wait for my car to cool down and I contacted numerous mechanics to figure out the problem. I was told to check the radiator for anti-freeze, the water reservoir, the fans that cool the radiator and even the thermostat. After topping off my anti-freeze I noticed that BOTH of the radiator fans had been disconnected. So now I connected them and ran the engine for the same time it ran when it began overheating. TO NO SURPRISE TO ME MY CAR DID NOT OVERHEAT. As a matter of fact the fans came on with no problem. This is how the dealerships get their money. You go in for one thing and have to go back because something else goes bad. I would advise everyone to STAY AWAY from this dealership and go to a reputable mechanic!

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11:54 pm EDT
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Nissan tranny and customer service

Bought a 90 Maxima with under 40K miles in 1992. Powertrain warranty is 36K. The auto transmission went out on it around 40K miles, an O-ring apparently tore(?) and caused a fluid leak which eventually caused the transmission to burn up. (Quickly) I was on the road at the time and did not notice anything wrong until it started slipping.

As it appeared a defective O-ring caused the leak, I asked Nissan to help out with the $2500 bill. Not cover it, but help out with it, as it was just a little over warranty and I didn't think an O ring should fail for no reason. I did not touch the transmission, other than to check fluid color and level.

I know, the warranty was over by 4K miles. However, a relative had a Subaru with 73K miles (36K warranty) and had the transmission go out on it. The dealership offered to and did replace it free, saying this should not have happened.

I wrote Nissan again and spoke to someone on the phone about a little customer satisfaction service, and provided the Subaru example, but got the same response. Guess what kind of car (Actually last two) I drive now? I have also dissuaded at least a few people from buying Nissan's since, I am pleased to say.

Gerry

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10:26 am EDT
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Nissan automobile

We purchased a 2009 nissan maxima July 2008 from passport nissan salesman did a good job. When it comes to the service department it is terrible we had service done to the vehicle and it was poor service the wait was long. The service advisor Lee Martin is the worst person I ever met in life we have to wait a long time after we have been informed the vehicle is ready for pick-up. I recently had the console in the rear replaced and while the car was in the shop they cut the leather seat in two different places then I had the oil changed after driving twenty miles the oil light came on saying I need oil and a filter.; We paid 37, ooo.00 for this car and it has been in and out for different things the service department is terrible I would never buy from passport again I've owned nissan vehicles for over twenty years and never have I dealt with anyone like the people at passport. Anyone in search for a vehicle please do not go to passport nissan in marlow heights, Maryland.

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8:18 am EDT
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Nissan rude poor service

The first time I went in to look at cars they showed me a nice 2008 Altima and said it was worth 18K+. I was just beginning my car search, so I wasn't ready to buy that night. Even still the manager was willing to get me below 15000, and closer to 14K. I wasn't ready to buy that night though. Even though the suggested retail might be close to 19000--no one is paying that much for a USED Nissan in this economy. They depreciate faster than their cousins--Toyota & Honda. (Don't get me wrong...I love the 2009 Versa I have...from SOMEONE ELSE.) When I returned, the same salesman took car of me, and during these two interactions he was very nice and respectful. (A bit pushy.) Since there was no paperwork on the car, they started me off at 18K again saying they'd get me to 16, 900. I told them that I understood they had to start there, but that wasn't where we left off--they'd have to come down more. Apparently the manager we spoke with before had been demoted, so we got this new guy. (My friend was with me at the time.) He told us 16500 was the best he could do for us--or find me something else. (Since I had done some research and also found that another dealer started their 08 Altimas with an asking price of 15997 this wasn't really suitable to me.) He kind of had this look like "What are you going to do about it?" When we brought up that the other manager had gotten us in the 14s, he replied "Well, I run this store." Rude. So then my friend mentioned that the salesman was going to at least knock 1000 off and put us at 15900, the GM got rude with the sales dude too. He said, "*** is that true?" He didn't respond, so he asked, "***, did you tell these girls you would take another $1000 off?" a bit more harshly. The salesman finally responded no. We left very flustered, dissatisified and will never go back. I found a better dealership in Downers Grove with better pricing, better customer service and better sales people.

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Frencis
, US
Mar 12, 2009 11:02 am EDT

After being treated very rudely and feeling pushed around by the Gerald Nissan in Naperville, I told the salesman that I would possibly come in the following weekend if they knocked off a whopping $1000. I did warn him that I would be going to another Nissan dealership as they were already listing their prices lower than Gerald Nissan. Originally, I had been satisfied with the service provided by our salesperson, it just seemed that all frustration came from the snippy GM. When the gentleman called me to see if I was still coming in on Sat., I told him that I was not. When he asked me why, I told him frankly that I had gotten a new car. He asked where I purchased my car, and I told him I had gone to Bill Kay (excellent dealership). He said "Good luck with your car" in an unenthusiastic mannager, and before I got "Thanks, sorry" out of my mouth---he had hung up on me!

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HLAK
, US
Mar 09, 2010 5:31 pm EST

Worst customer service.

Rude Sales People

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geraldvictim
Aurora, US
May 03, 2013 11:14 pm EDT

Never saw good service from these guys

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geraldvictim
Aurora, US
May 03, 2013 11:12 pm EDT

Their service was always bad.

Now they have deceptive sales practices too.

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Tothemaximum
Chicago, US
Dec 28, 2010 9:57 pm EST

Sounds like this guy doesn't like car dealers! I have had nothing but a great experience with Gerald Nissan, my car was just out of warranty and they still covered my ignition coils. Probably a hindu or arab that just doesn't understand how we do things in America, or maybe he bought a used car and doesn't understand that it is his responsibility to fix it himself. I can't speak for the other place he wrote about but Gerald Nissan is Great would recommend them to anyone.

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HLAK
, US
Mar 09, 2010 5:08 pm EST

Gerald Nissan sucks, they are horrible at their service, prices and all they are about is creating Drama.

It because of them I will never buy a Nissan. I hope Gerald Nissan and all their other dealerships go out of business.

Their entire sales and management staff needs to find a different line of business.

Nissan needs to see these complaints and shut them off.

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3:29 pm EST
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Nissan twice airbag did not go off

I have had two accidents, one in 1997, and another last month, Feb.6, o9, in both cases my air bag failed to deploy, in the last accident my face was seriously damaged and I could have been killed. I would like for Nissian to check and repair my air bag on my 1997 standard pick up. I bought it brand new when I lived in memphis tn. I do not want to die in the truck and I am disabled and unable to pay to have it fixed. I would like for the manufacter of the truck to contact me. Thank you, Mary Bongiorno, adress is above

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4:03 pm EST
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Nissan nissan dealer charges parts I will not use

I took my Nissan SUV to VOB Nissan on Old Georgetown Rd in Rockville to have them look at a problem with the airbag system. They looked at it, charged me for the diagnostics, which was fine. But then they gave me an inflated estimate of how much it will cost to fix the problem. When I found that another Nissan dealer is willing to give me a better price for the work I cancelled my order with VOB. VOB then charged me an additional $143 for ordering the parts, parts that will not be used in my car. I told them to cancel the order but they refused, saying that they can't cancel any orders. I find that hard to believe in this day of internet and instant-messaging cancelling an order is so difficult. They blame it on the Nissan corporate parts system, telling me they are powerless to change this type of unfair practice. On top of all this the Service Manager was rude and condescending, telling me I need to be educated. Consumers should beware of this dealer.

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NMorris
Silver Spring, US
Apr 11, 2009 12:45 am EDT

1st Complaint:
First of all, I own a 1997 Nissan 240 SX, and love the car. But will NEVER, EVER, buy another Nissan again in my lifetime. Here's why. Never had a mechanical problem with my 1997 240 SX until recently. The problem was rough idling. Took it to VOB Nissan in Rockville, MD because I thought at least a Nissan certified mechanic would be able to diagnose the problem and be upfront and honest with me. Was told I needed new mass air flow sensor unit ($850.00) and that the throttle was clean. Declined the service there and called around to different NIssan dealerships in my area to try to get a second evaluation and eventually took it to DARCAR Nissan in Rockville, MD who evaluated the car and told me the throttle was full of carbon and needed induction and cleaning service ($250.00) which I approved. They also said the mass air flow sensor was clean, fine and did not need to be replaced. The car runs fine now. Why would that Nissan certified mechanic lie to my face like that. Maybe I look stupid or something. But I was highly frustrated in trying to find an honest nissan certified mechanic who could tell me the truth. Why does NISSAN employ such criminal and corrupt practices in their dealerships? I am so angry that a Nissan certified technician would lie to my face and tell me some ### just to increase their commission at my expense. I took it to a Nissan dealership in the first place because I thought they would at least be honest with me in trying to help me find out what was wrong with my car. It was a frustrating experience I had to endure. For this reason, I would NEVER recommend someone to buy from Nissan because it is almost impossible to find a Nissan certified mechanic who can tell me the truth. As far as I'm concerned, a Nissan certified mechanic doesn't mean ### and has no conscious when it comes to treating loyal Nissan customers. But I will tell everyone I know about the awful practice I endured in trying to get my Nissan serviced and will mention it to anyone whenever I get the chance to avoid purchasing a Nissan vehicle any chance I get. My next car will be a Honda or Toyota. You can bank on that. Never again will I buy another Nissan car. I wonder what type of criteria Nissan uses in hiring someone to become a Nissan cerftified mechanic. As far as I'm concerned, Nissan employs crooks, criminals to lie to Nissan owners. My new motto: NEVER BUY NISSAN. EVER

2nd Complaint: DARCARS Nissan, 15911 Indianola Drive, Rockville, MD 20855
In October 2007, I took my Nissan 240SX to DARCARS Nissan to inquire have my tires rotated and balanced. I also inquired about a humming noise that occurred whenever I turned my steering wheel. I was told by the Service guy that my power steering was leaking and that I needed a new rack and pinion.The estimate given for a new rack and pinion was $2000 for a new part or $1300 for a used one. I was also told that the technician wasn't even sure it was the rack and pinion that was the problem and that it could also be the power steering pump which might need to be replaced also. The estimate given for a new power steering pump was $800-900. So I was looking at roughly $3000 in repairs to fix the "humming" noise coming from the steering unit. And I believed these technicians. So I decided to sell my 240 SX reluctantly. I found a buyer right away for the car and decided to have the car inspected by an Exxon service station in Bethesda, MD to see if it would pass Maryland State Inpection. It did not pass the inspection process because the Exxon mechanic found that there was a leak in my power steering. The Exxon mechanic checked my rack and pinion and power steering pump and did not find anything wrong with them. Instead, the only problem he found was that I needed new hoses that connected to the power steering which had been the cause of the lead. Exxon replaced the power steering hoses for $100. The car has been working fine since and the humming noise was gone. On November 19, 2007, I sold my Nissan 240 SX and purchased a BRAND NEW HONDA ACCORD. I CANNOT BELIEVE THESE SO CALLED "CERTIFIED" NISSAN TECHNICIANS WOULD BLANTANTLY LIE TO MY FACE OVER AND OVER. Because of the lies, I would NEVER EVER buy or recommend anyone buy a Nissan car.

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9:03 am EST
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Nissan customer mistreatment

On 12/19/08, The Internet Salesperson lead us to believe we were buying a New car. We found out while during the finance paperwork that the car had 6000 miles on it. We were told that the sale price was $35, 124 but the same salesperson had put this car on the internet as a Manager Special, weeks before at $31, 542. We bought at $30, 124, thinking we had made a good deal. The finance person also tried to stick us with a $2400 extended warranty that we did not authorize. We then found out that it was not the Gold Preferred but just the Gold with a $50 deductible. She told us it was the best warranty and she gave it to us at their cost. The dealer gave us $1500 off after we found out it had been used as a Demo. We drove this car from 12/22/2008 until 01/15/2009 without the paperwork being completed. We finished the paperwork on 01/19/2009. My wife is so unhappy with the way we were treated, she says she will never like this car. The only reason I bought this car, it was her Christmas gift and equipped exactly like she wanted. We have already had to have the Rt front Strut replaced due to the car pulling. My wife is afraid of what might have happened to the car during those first 6000 miles.

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created4ever
, US
Jul 01, 2010 3:06 pm EDT
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Please purchase all vehicles from Hudiburg at your own risk! The following is what happened to me.

- Purchased a truck from Hudiburg
- The battery died the very next day on the way to take my trade in to them
- Once we jumped the truck and got it started the ATF light was on and it kept flashing saying that it was in 4-wheel drive
- I Took the truck to Hudiburg and they attempted to charge me $2, 200 for a transmission
- I explained to them multiple times that it seemed very odd the transmission would go out when the battery died, but they were - absolutely certain that it needed the transmission replaced
- 4 hours later after much debate, Hudiburg said they would fix it for $500
- They explained that they were replacing the transmission and it only takes a day once they get it in
- Waited 1 week and never received a phone call
- Ended up having to call the General Manager in order to get a response from the service department
- Was then told the transmission got shipped to the wrong location
- 1 month since purchase, I finally am informed the transmission had been replaced (never received a call, had to continually them)
- I go to pick up my truck and it has what Hudiburg estimated to be $3000 dollars worth of hail damage
- Hudiburg refuses to fix the hail damage or drop the $500 for the transmission
- General manager refuses to help me so I spend the next month talking to an attorney
- Meanwhile Hudiburg runs my trade-in through the turnpike 4 times, a total of $225 in fines
- Hudiburg finally drops the $500
- 2 months since purchase I go and begrudgingly pick up the truck because I need it
- Once I get the truck I find out the tow package has been removed, not the hitch but the entire receiver assembly!
- Also the transmission still isn’t fixed, sometimes it won’t go into drive and the 4lo light occasionally blinks when driving down the road
- Now when I try to call to talk to the general manager I am told that he is out of town or get voice mail.

If you have had an issue with Hudiburg please go to www.hudiburglar.com and tell your story

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Nissan horrible service

The typical 'sleazy car salesman' is true at this dealership. My wife and I went in to finally purchase the SUV we always wanted. We put a LOT of money down for the specific model we wanted. They said no problem the vehicle would be delivered in a few days. A few days later at 10PM (with my baby and wife asleep) they called and said they couldn't get the vehicle, that it was "damaged". I should backtrack a bit, I spoke to another local Nissan dealer and they said there was no way that Woodbury could find that vehicle we wanted because they couldn't find any in the database. So, Woodbury says that they can offer me a stock vehicle in a different color. I know, I'm complaining about the color but when your spending a LOT of money on a car you plan to drive into the dirt you want the right one.

I told them to cancel the deal and refund my money. They said "Ok". Then they called back ten minutes later (remember the sleeping baby, guess they didn't care) and said they may be able to get one but with a different color interior and by the way we had to decide now because their sale ends at midnight.

So, I asked for the owner's name and they gave me a name, too bad it was only a manager (they forget that the internet is so handy that you can Google Woodbury Nissan and find out the manager's names). They lied about something so simple as the owner.

I had a real bad vibe about them. I would definetly not recomend them. Last time I checked when you put a deposit down for a specific model you should get that model.

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FortheMVdogs
Camden, US
Feb 17, 2011 7:05 am EST

Just bought an SUV and it wasn't a Nissan from Woodbury due to Michael Vick and your decision to have him "showcase " your dealership.

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JCFMail
Downingtown, US
Nov 28, 2010 5:51 pm EST

What's hilarious here is that the last name of a poster is exactly the same as their GM? Coincidence? Maybe if he did a better job of managing his people, posters like me wouldnt be here, trying to prevent other people from a similarly horrible experience.

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HELEN McMenamin
MULLICA HILL, US
Oct 15, 2009 1:04 am EDT

I BOUGHT A CAR AT THIS DEALER, AND THEY GO ABOVE AND BEYOND TO PLEASE EVERYONE. THE SAME TO PEOPLE ARE GOING ON EVERY WEB SITE TO BAD MOUTH THIS DEALER. I THINK IT IS ANOTHER DEALER. I THINK YOU SHOULD GO IN THE STORE AND SEE FOR YOURSELF THIS IS NOT HOW YOU WOULD BE TREATED.

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12:20 pm EST
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Nissan screwed out of reimbursement!

Screwed me out of reimbursement money that was not my fault the piece of *** car broke down. I submitted the docs 2 separate times and was denied both times. It was not my fault the piece of *** car had a recall and would not start, so I had to have it towed and taken to a private shop where Nissan won't reimburse. What a bunch of tightwad ***.no more Nissans for me or any of my friends or relatives. All they make is junk! They think it was my fault that the car had a recall. What a bunch of stupid *** !

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5:28 am EST
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Nissan defect in industrialization and design caused moving of rear tie down hook during pulling other car from the desert

To/ Nissan Automobile Company

Subject: Defect in industrialization and design caused moving of rear tie down hook during pulling other car from the desert
Agent Sales Showroom: Arabian Automobile Co. LLC
Car : Nissan X-Terra X-OFF ROAD 2009
Engine No.:
Chassis No.: 5N1AN08W89C504415
Production date:
Sale date:
Registration date:
Car registration plat No.: DXB A-20380
Car sale Value: 110, 000.00 AED

With reference to the above mentioned subject, I am complaining regarding what I faced from troubles & charges / costs that was because of defect in industrialization and design of my car that made by Nissan Co. I would like to take an opportunity to clarify in details all what happened with me that Arabian Automobile Co. did not avow & confirm as defect in industrialization and design in their attached report:

1. There is no suspected that the above-mentioned car made by Nissan Company.
2. The Car is 4X4 drive and supplied with additional items make it ready for driving at off road it is Nissan X-Terra X-OFF ROAD.
3. It is owner rights to benefited from his car & by deriving it, as he wants within the regulation, rules & conditions that mentioned in owner manual book. (That did not show clearly any thing about the problem).
4. As per the descriptions given to me on purchasing time form agent & what I read on internet websites & Nissan website & the specification shown in sale brochure & owner manual book ; I went to desert to try the car capability at desert.
5. I purchased this car because I like & love driving at desert & mountains.
6. I read owner manual book before I start the trip.
7. However, happened what was not expected my friend car stuck in desert & needed for help.
8. Because my car is 4x4 off road, it obvious that other car can help me if it is required & it is vice versa.
9. I tied my car from back with my friend car from front with Rope to pull him from desert.
10. I derived my car to front & my friend car behind me.
11. When it reached to tighten the rope between two cars, I heard crash happened.
12. My friend car got out from desert.
13. but I was Surprised that I found the rear tie down hook of my car moved from its place & bumped my car back bumper & caused cutting in the location that Bumped & moving up.
14. Of course I do not think that it is expected for any pioneer of the desert that the rear tie down hook can be mover from it place while pulling other car. Normally the rope may be cut or the cars can not moving but what happened it is unacceptable.
15. I went to Arabian Automobile Co. LLC On hope that to find serious solution for the problem.
16. After long argument with concerned persons in the company, they agreed to give me a report based on their opinion only.
17. The regret that there is no one halves me & acknowledges officially that this is because of defect in industrialization and design caused moving of rear tie down hook during pulling out other car from the desert. Thereby it is Nissan company fully responsibility for what happened. It is their responsibilities to repair the damages & to create some thing avoid this to happen again.
18. but My good luck that the report clarified the weakness of defender person in Nissan because he acknowledged that the rear tie down hook not prepared for pull other cars it just for helping recovery car to carry my car.
19. it is strange to confirm that since this car made to be use at mountains & desert that mean may be it will be so difficult to find a recovery cars when you need for help & it is much easier to ask normal car to help you. In the same time we cannot depend on the front tie down hook to ask others for help because may be the way from front is blocked.
20. it is outrageous that to know the provided information in the report show the weakness of defender person in Nissan because he acknowledged that this in formation was not mentioned any where in owner manual book or in any provided papers in purchasing time.
21. so that defect in industrialization and design caused moving of rear tie down hook for Nissan X-Terra 4X4 off road car is unacceptable not to have all the required items & tools for deriving at off road or at leas warring for the missing items that require some attention for that Nissan is fully responsible about what happened.
22. What mentioned does not include all what the company has to insure for me from my rights this only simple part clarifies from what happened and what hid is greater.
23. I reserve all my legal & financial rights.
24. I reserve my right to publish all the mention any time & anywhere.
25. Please confirm your recipient of this massage to avoid fast going to next step.
26. I am hopping receiving your quick response & solution within reasonable time.
I attached for your reference & record photo of additional item I added to my car just to make it transient ready for any emergency while deriving in desert.
In advance Thank you for your good cooperation.

Submitted by : Mohammed Subhi Daoud
Nationality: Palestinian
Born: 5th April 1982
Job: Architect
Residency: UAE Dubai
Mobile N. : [protected]
P. O. Box: UAE Dubai 112025

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Nissan mechanical problems

I purchased a new Nissan Maxima in 2007 and two years later with 95, 000 Kilometers the air compressor needed to be replaced at a cost of nearly $2000 including the part, labor and taxes. The warranty expired at 60, 000 and the company refused to cover it even though it is a part that should not break down. Although the Maxima is a nice vehicle I would not recommend buying one and only buy a Nissan if you are willing to spend money on an extended warranty. We also had a 2004 Armada that has had many warranty issues. We are fortunate on that vehicle that we don't put much mileage on it otherwise it would have cost nearly as much for repairs over the years than it cost to purchase it. As much as the media tells us how bad North American cars are, we have had no problems with our 2005 Chevy Silverado and it came with a much better manfacturers warranty - which we have not needed. Interesting isn't it.

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Valerie
Valerie
, US
Oct 20, 2007 12:00 am EDT

There is a petition through google regarding the need for a recall of [protected] Nissans due to faulty ignition coils, o2 sensors, and other related parts. Some how this company needs to take responsibility for these defects and stop gouging the consumers.

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Hate Nissan
Casper, US
Oct 20, 2010 5:33 pm EDT

I agree. 66000 miles on my used Nissan Armada! Less than 1000 miles later it needed a new engine. I am blaming both the car Dealership Honda of Casper, and Nissan for this very expensive mistake. Neither company offered any help whatsoever. Traded in for 07 Chevy suburban, I am already a loyal Chevy fan.

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Nissan extended warranty

In 2004, I purchased a 2004 Nissan Quest and an extended warranty for 5yr/60k miles for $1100 from Star Nissan in Niles, IL. At the time I purchased the car, the factory warranty was 3yr/36k miles.

In 2007 I moved to Texas. In December 2008, I took my car in for service at a Nissan dealership in TX and learned that Nissan had extended the factory warrranty on the 2004 Quest to 5yr/60k miles in 2004 because it had so many problems. Nissan never notifed me of this extension. In effect, I paid $1100 for nothing since my extended warranty duplicated the factory warranty. If Nissan had properly notified me of this change, I would have cancelled the extended warranty by paying the cancellation fee.

I contacted Nissan seeking either a refund or an extension of the coverage beyond the 5yr/60k miles. The regional specialist, Shannon McGuire, told me that there was nothing Nissan would do for me since my warranty had expired (my car has 61, 000 miles).

Basically, I paid $1100 for an extended warranty that I did not need and was never notified by Nissan that it had extended the factory warranty. I don't believe that I am the only one in this situation and would like to hear from those with similar problems. My email address is [protected]@gmail.com.

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CanadaFred
100 Mile House, CA
Jun 21, 2009 8:42 pm EDT

When I asked about the extended warantee that I had purchased, I was told that it would come into effect after the expiry of the factory one... I am going to check into this...

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Nissan fraud and cheating

I bought a car from North Texas Nissan (Not to be confused w/ Avery Johnson N.Tx Nissan) in February of 2008. The car in particular we (husband & I) were interested in purchasing was a USED 2007 Nissan Sentra. It was being sold for $15, 500- or at least their asking price. I said I was not going to pay that much for a used vehicle- I didn't care how 'loaded' it was or not.

After much negotiation Jose Bosquez (the associate) went to the manager with the final deal of $13, 100. With that because of our joint credit the APR % was financed at 9.99%. We gave a $3000 down payment on the car, signed the contract and took the car home.

A week later Jose harassed me time ant time again, after being asked not to call my place of employment, by calling my job, COMING in PERSON, and constantly just calling. He said that the bank that was to finance us wouldn't, but they found one that could. The difference was going to be the APR %. Instead of 9.99% as originally mentioned, it would be 11.99%. I told him quite frankly I could not afford that, and to take the car back if that's what it would cost me. After much negotiation with his manager (according to him), he said that they would change the asking price from $13100 to $12100 to make up the difference (which it does in no way do!), but I could manage.

My husband went away on a business trip and I told him to wait until he got back. Jose said that he couldn't because if he did not sign that the bank would back out. I told him that I would speak to him that night & if everything worked out he would come down. So I did not sign. Jose disregarded my request and interrupted my husband's work activities after being asked not to. Well my husband had not gotten a chance to speak to me, so Jose made up some story that I had signed the agreement & was ok & suggested he do it to or they would take back the car. So my husband confided in his word, and signed. A few days later Jose called me saying that my husband had signed & all that was pending was my signature now. So I went to the dealership, after looking over the paper work I noticed the digits were all wrong, and I asked them why. They made up some elaborate story, and the way it was explained to me, I was like Ok that makes sense. So I signed. I asked for my copy and they said they couldn't give it to me, because it had to go to the bank and finalize the transactions and what not, but would be mailed to me.

We got 45 days payment free, when I got my first statement I was shocked. The original loan amount was $15500 (approx)- I was expecting it to be around $10200 or so. So I called the bank and they said that that was what North Texas Nissan submitted, that I would have to contact them to correct the matter. I was constantly calling & speaking directly to Jose Bosquez regarding the situation. He acted surprised and said that he was trying to talk to the managers for me. I called and spoke to the manager, and he said he would call me back & never did. I called multiple times for him but he was never there. So now I have paid on this loan for almost a year and have only decreased the amount by $600. I have tried like a mad-woman to get in touch with the original owners to resolve the matter, but since they got bought out by Avery Johnson, my cause is almost lost. I'm trying to get the word out there... maybe I can find some help somewhere.

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Nissan navara - air conditioner not working

I have had a problem for the past six months with an air conditioner for this car not working on days when temperatures are above 20 degrees celcius. This started when the car was at 36, 000 km, a thing that never happened with my old hardbordy (at 160, 000km) and my corrola (at 250, 000km).

I have taken it to the dealer more than three times with no success. I live in the hottest part of swaziland where temperatures rise upto 40, and with a car like this you get to the office wet like an olimpics runner.

Kindly get an expect to assist

Regards,

Muzi Dlamini
Contact: [protected]

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Minnaar
, ZA
Jul 15, 2009 7:40 am EDT

ABS sensor cables on rear wheels are unprotected and open for outside damage. 5, 6k to replace one cable and Nissan does not assist...

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Navara Philippines
, PH
Apr 04, 2010 6:46 pm EDT

the problem is your battery...i didnt experienced that with my navara. check your battery because air conditioning really consumes high in battery so when you have a low battery then your air con might not work.

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horwood
Darwin Metro Area, AU
Aug 04, 2009 12:47 am EDT

my daughter had an accident in her 1 year old nissan navara hit a tree after what she thought was a right hand front tyre blowout. The airbags however (2 in the front ) didn't inflate why fit them if they don't work? Jes Darwin NT

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Nissan bad service no help

My vehicle went in for a 120 k service atnissan alberton (major service, r9000.00 zars), I have had a full service history on the vehicle wich is a navarra 2006 and not a thing went wrong yet.
It comes out of a service at nissan alberton worse off than when it went in, shocking, on recieving the vehicle it had grubby hand marks on the door wich I had only seen when arriving home, that was when I got home after a 2 hr drive. Reason for the 30 kilometer trip taking so long, was that the vehicle decided to put itself into limp mode 10 kilos out of town (nissan were closed at the time 6 pm) there was also a extremly loud screach coming from the fan belt, wich I was told by the service advisor it was soap on the fan belt and it would go away, not a chance, when returning the folowing day to nissan the told ne they were fully booked and could not help me, so I limped to randburg branch, the advisor there took 10 min diagnosed my screach, a loose fan belt tentioner, now nissan alberton had just changed the belts and obviously had not tentioned the tensioner. So on to the limp mode story, randburg hook up there computer to the navaras computer and the fault is diagnosed on the fuel pump side, now how the hell can the vehicle have a problem when it was perfect before going into the service at nissan alberton, now its got a fuel pump problem. I can bet you my last dollar that nissan do not have qualified mechanics working on our vehicles, and some techy has worked on my vehicle and done some thing wrong, this is shockng, we spend hundreds of thousnds of rands on there products only to get this kind of service.
The other thing was that when collecting my vehicle the service manager tells me that he has to change the back left drive axle (r12 000.00) but I shoudnt worry they are not going to charge me for it, whattttttt, I cannot believe that a dealership is not going to charge me for a 12k part, cut a long story short they changed it didnt charge me, but why not, to this day a smell a rat, now with my vehicle in limp mode and all, I havent had so many problems / issues with one service like this before, I hope nissan sa read this as my vehicle is still not fixed and nissan alberton I hear have a booking this week to repair this fault or tell me what is wrong, I will be taking it for a second opinion just incase I get conned into repairing something thats not my fault. Bill is for nissans account not mine, this will go to nissan hq

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Nissan terrible experience

Smithown Nissan is the lowest of the low of all the car dealers, please don't go there for a car. We bought a used car in 8/05, a Nissan Altima, and didn't want the extended Warranty but the Finance guy said we would be able to get our money back if we didn't use the warranty. He slipped in a charge for it on my invoice for $140.00 in addition to the $999.00.

After our warranty was up we discovered not only did they lie about the refund, but that they back dated the policy to 2003 so we only had a warranty for less than 1 year. The warranty company was in disbelief they could do this to us, and she said that we should of gotten the policy for 999 without having to pay the 140 extra. That it's a no charge thing and that the dealer is to pay for it.

After calling them on and off for two months now, we realized that they are just ducking and weaving us, to frustrate us to the point that we just go away and forget about it. I reminded him, we have all this in writing on our invoice, the warranty and the 140 extra which says extended warranty refund, but they don't seem to care, he passed me down to his supervisor, which said he would look into the deal and get back to me, and since then has not called, or come to the phone when I call.

They also charged us 360.00 dollars for etch on windshield which we never asked for and when we confronted them about it, the Manager said don't worry we will also get that money back also. This sadly is not the last time that someone like me gets taken advantage of, but I will not buy a car without first doing a full research on the business I am dealing with. Nissan should also be informed about this dealership and they're practices.

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Nissan In-depth Review

Overview of Nissan: Nissan is a renowned automobile manufacturer that has been in the industry for several decades. With a strong global presence, Nissan has established itself as a leading brand in the automotive market.

Product Range and Quality: Nissan offers a diverse range of vehicles, catering to various customer preferences and needs. From compact cars to SUVs and electric vehicles, Nissan ensures that there is a model for every type of driver. The quality of Nissan vehicles is commendable, with a focus on durability, performance, and cutting-edge design.

Customer Service and Support: Nissan is committed to providing excellent customer service and support. Their dedicated team is always ready to assist customers with any queries or concerns. Whether it's through phone support, online chat, or in-person assistance, Nissan ensures that their customers receive prompt and satisfactory service.

Pricing and Value for Money: Nissan offers competitive pricing for their vehicles, providing customers with value for their money. With a range of features and advanced technologies, Nissan vehicles offer a great balance between price and quality.

Innovation and Technology: Nissan is at the forefront of automotive innovation and technology. They continuously strive to incorporate the latest advancements in their vehicles, such as intelligent safety features, connectivity options, and eco-friendly technologies. This commitment to innovation sets Nissan apart from its competitors.

Environmental Sustainability: Nissan is dedicated to environmental sustainability and reducing their carbon footprint. They have made significant strides in developing electric vehicles, promoting renewable energy sources, and implementing eco-friendly manufacturing processes. Nissan's commitment to sustainability is commendable.

Reputation and Brand Image: Nissan has built a strong reputation and brand image over the years. Known for their reliability, performance, and stylish designs, Nissan vehicles are highly regarded by customers and automotive enthusiasts alike.

Safety Features and Ratings: Nissan prioritizes safety and equips their vehicles with advanced safety features. Their commitment to safety is evident in their high safety ratings and recognition from reputable organizations. Customers can trust Nissan to provide a safe driving experience.

Reliability and Durability: Nissan vehicles are known for their reliability and durability. With rigorous testing and quality control measures, Nissan ensures that their vehicles can withstand various driving conditions and provide long-lasting performance.

User Experience and Interface: Nissan focuses on providing a seamless user experience and intuitive interface in their vehicles. From user-friendly infotainment systems to ergonomic controls, Nissan prioritizes driver comfort and convenience.

Availability and Accessibility: Nissan vehicles are widely available and accessible through their extensive network of dealerships and authorized distributors. Customers can easily find a Nissan dealership in their area and explore the range of vehicles on offer.

After-Sales Service and Maintenance: Nissan provides comprehensive after-sales service and maintenance support. Their authorized service centers are equipped with skilled technicians who ensure that Nissan vehicles receive the best care and attention.

Comparison with Competitors: When compared to its competitors, Nissan stands out with its wide range of vehicles, innovative technologies, and strong reputation for reliability. Customers can confidently choose Nissan over other brands in the market.

Customer Reviews and Testimonials: Nissan has received positive customer reviews and testimonials, highlighting their satisfaction with the performance, quality, and overall experience of owning a Nissan vehicle. These reviews serve as a testament to Nissan's commitment to customer satisfaction.

Awards and Recognitions: Nissan has been recognized with numerous awards for their vehicles, innovation, and sustainability efforts. These accolades further validate Nissan's position as a leading automotive brand.

Social Responsibility and Community Involvement: Nissan actively engages in social responsibility initiatives and community involvement. They support various charitable organizations and contribute to the betterment of society, showcasing their commitment to making a positive impact beyond the automotive industry.

Financial Stability and Performance: Nissan has demonstrated financial stability and consistent performance in the automotive market. Their strong financial position ensures that customers can rely on Nissan for long-term support and service.

Global Presence and Expansion: With a global presence, Nissan has expanded its operations to various countries, making their vehicles accessible to customers worldwide. This global reach showcases Nissan's commitment to serving a diverse customer base.

Partnerships and Collaborations: Nissan has established partnerships and collaborations with other industry leaders to drive innovation and develop cutting-edge technologies. These collaborations enable Nissan to stay at the forefront of automotive advancements.

Conclusion and Recommendation: Overall, Nissan is a reputable and reliable automotive brand that offers a diverse range of high-quality vehicles. With their commitment to innovation, sustainability, and customer satisfaction, Nissan is a recommended choice for those in search of a dependable and technologically advanced vehicle.

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