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1.4 1027 Reviews

Nike Complaints Summary

96 Resolved
930 Unresolved
Our verdict: If considering services from Nike with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Nike reviews & complaints 1027

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Newest Nike reviews & complaints

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9:08 pm EDT
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Nike general comment

My name is David Bevil, I am not famous or wealthy. I am an American Veteran, citizen, tax payer, and have led a fairly respectable life and like to think that I have contributed to the welfare of this Country in a small way through my military service as well as my career choice. Your choice using kapernick as a advertising gimmick is beyond despicable and calculated to enhance our own egos. This is direct slap in the face of every Veteran living and dead who ever served this country. My fifty-five thousand plus brothers and sisters who died in Vietnam, the Greatest Generation, those who provided you all with the opportunity to behave so callously have been disrespected; shame on you, each and all.

If he and you were so concerned with the rights of Blacks and how they are treated why are you not in Chicago each and every night, doing something?

All my Nike shirts, shoes, and caps are now in the trash as is my opinion of you.

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Gene Gamache
, US
Sep 04, 2018 2:20 pm EDT

I have been buying Nike products over 40 years ( No More ) and it stops Now ! Supporting Kaepernick, turns my stomach and I can no longer ware your logo, its going into the garbage

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Nike Sucks
, US
Sep 04, 2018 6:51 am EDT

I was loyal to this brand for 35 years. Too bad they are no longer a loyal American brand. They can have their shoes and kneeling Colin Caperdick. See ya Air MAX! I'm buying Adidas from now on! NIke can SUCK IT!

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Bamaboy88
, US
Sep 03, 2018 9:23 pm EDT

Done with these liberal idiots!

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R
8:52 pm EDT

Nike nike just do it

I just learned that Nike has signed an agreement for the face of the "Just DO It" ad campaign, with Colin Kaepernick.

For the record I do not start, support or even join boycotts against any person or organization.

But I do make decisions for me and family where appropriate.

Selecting this individual as the face of this campaign is in EXTREMELY poor taste. I will never buy another Nike item for myself and advise family members to never purchase any item on my behalf.

I consider his actions disrespectful to me and my country and in incredible poor taste.

This is not constitutional, as you hopefully understand, having a right comes with responsibility as well. Free speech only applies to Government restricting speech.
As examples:
MLB managers can not gripe about umpires,
NFL Head coaches can not complain about referees.
They have the right, but the league and or team owners can and do often sanction such speech.

In this house we do not kneel and never will.

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8:48 pm EDT

Nike colin kaepernick

Nike is my favorite shoe brand and I purchase multiple pair every year. I just learned that Collin Kaepernick is going to be the new face of Nike. I can say with complete confidence that I will no longer purchase the Nike brand and only wear my current tennis for yardwork. He is a disgrace to our country and now the Nike brand is a disgrace. Nike will become just as "unamerican" as Collin Kaepernick. Hopefully this is the last time I will have to refer to that loser by his name. Shame Shame on you NIKE. Your going to lose millions in revenue and should fire the executive that made this decision.

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Walter Guice
, US
Sep 04, 2018 5:56 pm EDT

I purchase multiple nike shoes per year. That just stopped with the announcemet collin Kaepernck is spokesman. So wrong.

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8:45 pm EDT

Nike colin kaepernick

Are you kidding me I can't believe a company like Nikki would support somebody like this guy. Why should I support Nikki if he doesn't support the United States. I will never buy another Nike item based on my principle I think this is completely the wrong person to use for any kind of campaign and for him to gain profit from. I hope that no NFL league will pick up this guy and he finds himself out of work. It's very sad that Nike has to pick the guy over so many athletes that are proud to be a part of America.

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8:18 pm EDT
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Nike marketing strategy

I am extremely upset that Nike would make Colin kapernick the face of Nike. He is terrible. He has no respect for this country and what the flag stands for. I will boycott Nike and will spread the word. Our country is free because of the men and women who fought for that freedom. I've purchase at least $5000 of Nike products in the last 10 years. I'm done.

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7:40 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Nike colin kaepernick ad

My high school is deciding who to sign with this off-season. Thank you for elimating Nike for that list. As an Air Force veteran I now know where Nike stands and that is against the Americans that have served or current serve this country. Can't believe Nike would stay for disrespecting our flag. I will do everything in my power to make sure no one I know or associate with wears or supports Nike. Unfortunately for meI will no longer be able to wear the Nike products I like. Im sure my $2000 a year I spend with Nike won't matter but hopefully I can cost you more than that each year.

Thanks,

Nick Grogan
[protected]@gmail.com
256.496.0377

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Please remove my complaint

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7:06 pm EDT

Nike colin kaepernick

As a veteran I understand the right to protest and how valuable a right that is. That said, there is no form of protest where you can disrespect the flag by kneeling during the anthem, that will ever be seen as anything other than anti-American. Your choice to value anti-American posturing by a privileged, attention seeking, and most of all overrated, has-been Quarterback is indicative of your value system as a corporation. As such, I will never purchase another product from your company, in any product line you offer.

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5:58 pm EDT

Nike choice of colin for just do it

We live in Eugene and have been huge fans of Nike and thankful for all the help Phil has provided to the U of O.
I strongly disagree with your choice of Colin to be the poster boy for Just Do It. We need healing in our country not more polarization. I think Nike has chosen to associate with the wrong position on this one. I hope you can reverse this and figure out a way to promote oneness among all the citizens regardless their personal beliefs.
Athletics should not become the next political battleground.

Sincerely, Wally Anderson

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5:45 pm EDT

Nike all

I will not buy Nike ever again if Kaepernick is the face of your new advertising campaign. I have 10 pair of athletic walking/tennis shoes that I love matching with all of my shirts. I have also all Nike dry fit golf shirts. What a shame. I know my small complaint wont make a difference, but it should. A horrible idea by the company. This man has never struggled in life or been any sort of good example for anyone. He grew up privileged. When he couldn't cut it in the NFL he decided to start this silent protest. Most of these guys have no idea what they are kneeling for. I can't believe a company like Nike would back this protest. Maybe you should consider giving all the money you going to pay Colin to charities, with a special focus on police and veterans. The people who give everything for others instead of a guy who gives nothing. Don't forget Colin also tried to sue the NFL because he needed money.

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Goldie M.
, US
Dec 11, 2019 12:02 pm EST

I couldn't agree more. Nike has not taken enough heat for this b**l[censored].

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M
4:02 pm EDT

Nike advertisement

I have been a long time Nike fan, but it was brought to my attention this morning that Nike plans to run an ad using Colin Kaepernick regarding going after what you believe even if it means loosing everything. If this ad runs I will no longer be a Nike customer. Sacrifice and losing everything should picture a picture of military men and women, our flag, and Arlington cemetery. That is sacrifice, leaving behind their families, jobs, friends, and home to protect each and everyone of us! Provide us our freedoms and liberties! Colin has every right to his beliefs and to stand up for injustice but if he does so by crapping on the entire country in the wake of it, he loses. He did not lose because he spoke up, he lost because he stepped on and be littled those that provide him the very freedom to play the game he does! He disrespected this country, our flag, and the game! He is at work... do your job and find another platform! Colin you were supposed to be a roll model but you are nothing more than a disgrace! Nike if you run this ad, you are making a big mistake and I hope you feel it in the same way Colin has! 🇺🇸

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T eresa
, US
Sep 03, 2018 9:05 pm EDT

Sad to see you wasting your advertising money on Kaepernick. Lost my business. he disrespects the veterans and anthem. yes everyone has a right to their opinion and I am stating mine with my money. Very sad, I really loved your product, but my dad gave his life in the Vietnam war and I can't support someone or some company that clearly slaps these vets in the face.

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Greg S.
, US
Sep 03, 2018 5:42 pm EDT
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I totally agree with the comments made, I will no longer purchase Nike products or wear those I have. Being the father of three children, I will not allow my children to purchase these products as well. Very disappointed by this decision.

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3:05 pm EDT
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Nike nike

I am appalled that Nike would make Colin kapernick the face of Nike. He is terrible. He has no respect for this country and what the flag stands for. I will boycott Nike and will spread the word. Our country is free because of the men and women who fought for that freedom. Making him the face of Nike is a slap in the face to our country. I will see to it that people stay away from Nike.

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6:05 pm EDT

Nike sandals

Hello Nike,
My name is Derian Garcia . I purchased a pair of Nike sandals at Famous Footwear for $30.00 in June of 2018. Today September 2nd, they broke. Nike is a very well known company and I feel this should not have broken within a 3 months period. I've attached a picture of my sandals . If you have any questions contact me via email ([protected]@gmail.com) or phone number [protected]) thank you .

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2:26 pm EDT
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Nike nike golf shoe / quality / shoe damaged

Just want to start off by saying that I love Nike, I have been wearing Nike for approximately 30 years. I still buy it and now I am buying it for my kids. I normally, am not one to complain about much. In this case, I have too. Recently, I was out on the golf course and one of my Nike golf shoes fell apart. The sole slowly started to come off of the shoe, I tried to find some type of glue to keep it together, but this didn't work. The golf shoes were not that old, but I figured that the wet conditions on the course every week, may have had something to do with it. I have never had an issue in the past with any Nike shoes or even clothes that I have purchased. So, I decided to trash the shoes and just go by a new pair. I am a single father of 3 now, money is always tight and the kid's needs are always a priority. So, for me to go and spend over a hundred dollars on a pair of golf shoes, this is a no no, but a big treat for me. I don't have the box anymore, and not even sure of the name of the Nike gold shoe... I tried to google and ask, it says there is an ID# on the tongue of the shoe [protected])... This pair is very similar to the first pair I had, they were very comfortable and I liked the style. However, my fourth round of golf in these new shoes, I was taking a big step out of a deep bunker and the heel completely came off of this shoe again. Now this happened with my first pair, and it gradually got worse, until it completely came off. This new pair I had, it happened instantly and I couldn't even finish the round. It was pretty embarrassing, but that wasn't my concern. I couldn't believe it, I just spent a good penny on "NIKE" golf shoes and it happened again. I still have the golf shoes and have pics too. I know Nike is a huge company, I know you can't please everyone out there. I have been extremely happy with Nike, and I am loyal only to Nike. I would feel as if I was cheating on Nike, if I went and purchased a different brand. Not sure if there is anything the company can do, but I hope you understand that I have spent a huge amount of money on Nike. I have been playing organized sports since I was 6 years old, and still playing softball, basketball, golf, etc... Everything Nike, as a long loyal customer, it would be appreciated if someone at Nike, could look into this and just give me what I paid for. I would totally be happy with the exact same pair of golf shoes, or a different pair if this shoe isn't being made anymore. I know I am always going to pay a good amount of money for a Nike product, but at the same time, I certainly expect to get my money's worth out of it. This was clearly a poorly made shoe. I love Nike and want to continue being loyal. Please do whats right, and replace this defective shoe.

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Revvolution
Piqua, US
Sep 02, 2022 11:54 am EDT

Same here

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Vincent albany
Cape Coral, Florida, US
Jul 21, 2021 6:00 pm EDT

My last 2 pair of nike golf shoes have had the bottom soles come off the uppers.
The shoes are not used much at all.
Very disappointed with the quality of this product

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11:53 am EDT
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Nike hurache

I've been a customer for 30+ yrs and I've never had to complaint because of a problem. So here's my issues in May I bought a pair of white Huaraches for an all white party now in August and when I went to put them on I have 2 left sneakers and i'm very disappointed. I also bought a pair of teal Huaraches n I wore them only 3 times and my right sneaker separated in the back at 1st I thought it might be wear n tear but I've only wore them 3 times and it only happened to 1 sneaker so I know that's not what it is because both of them would've been torn the same way.. I went to finish line in the mall at Park City in Lancaster PA and they told me I have to put in a complaint with you guys. So i'm asking how can you help fix this situation? As you will see in the pics i'm a Nike sneaker lover and customer.

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6:31 am EDT

Nike nike flip flop sandals

Purchased 2 pairs of black nike comfort footbed flip flop sandals in June of 2018. The first pair broke within the 2nd week of owning and the second pair had now broke in August the replacement pair I got. Both pairs broke at the toe. Not impressed after paying $49.99 a pair for them to not even last the summer. After years of buying Nike shoes for myself and my children I will not be buying Nike again because of this issue.

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4:57 am EDT
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Nike womens nike air max axis

My name is Roger Costner and I ordered my wife a pair of Nike Air Max Axis, size 9.5, and she wore them for about 10 days and the eyelets for the strings came unsewed, she is a nurse and swears that nike is the best for all the walking she does, but doesn't matter if she cant tie them. I paid alot of money for this product and am very disappointed with the quality of this pair of shoes. Thank you, Roger Costner

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8:22 pm EDT

Nike original nike shox

I have been a 30 plus year purchaser of the original Nike Shoes and Nike products and I was pissed to find out that Nike had discontinued the original shox I am 48 years old and the original shox were the best shoe now I can't purchase them any more because Nike believes they are outdated and a lot of other consumers do not feel that way. So now I believe after all these years I will start purchasing the Adidas Springblade shoe sorry Nike but you lost a loyal customer.Z

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7:51 pm EDT
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Nike women’s nike flex

Dear sir,

I purchased my Nike Flex sneakers on 4/14/18 at Kohl's. After purchasing my sneakers I noticed the noise they make while I walk on any surface but thought that this noise would eventually go away. It is now August and the noise is still there as shown in the attached video. I have also attached the pictures of my sneakers. Is there anything that can be done to get rid of the noise or is this a flaw in the sneakers?

Sincerely,
Beena Shah
750Vinca Ct.
Alpharetta, GA30005
[protected]@gmail.com

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7:45 pm EDT
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Nike nike volleyball shoes

I purchased my 14 year old daughter Nike volleyball shoes in mid March of 2018. The shoes were only used for practice and games in the spring and a few camps this past summer. As you can see from the pictures the shoes were cared for. After five (5) months with only limited use the soles of these shoes have failed. If this is the quality of shoes that I can expect from Nike then I think I will start patronizing other shoe manufacturers. At the very least, I would like the shoes replaced or a voucher to purchase another pair. They are size 10 women's.

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Update by Don Whiteside
Aug 20, 2018 7:49 pm EDT

Very dissatisfied with these shoes.

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10:32 am EDT
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Nike order cancelled

I ordered a pair of shoes on the Nike website on August 11th, but found that the order was cancelled ORDER # C00036391148
My husband and I originally planned to wear a couple's shoes for global honeymoon trips, carefully selected and placed orders but were canceled by unknown reasons. In addition, we could not open the honeymoon trip with the lovers' shoes in the original plan. my spirit was greatly damaged. We tried both credit card payments and Paypal payments were not successful. We have contacted live chat three times and have not received a reasonable response.

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Nike In-depth Review

Product Range and Quality: Nike offers a wide range of products that cater to various sports and activities. From running shoes to basketball gear, their product selection is extensive and diverse. The quality of Nike products is exceptional, with a focus on durability, performance, and comfort. Whether you're a professional athlete or a casual fitness enthusiast, Nike's product range and quality are sure to meet your needs.

Website Design and User Experience: Nike's website design is sleek, modern, and user-friendly. The layout is intuitive, making it easy to navigate through different categories and find the desired products. The search function is efficient, allowing users to quickly locate specific items. The website also provides detailed product descriptions, sizing charts, and customer reviews, enhancing the overall user experience.

Pricing and Value for Money: Nike products are known for their premium quality, and as a result, they are often priced higher compared to other brands. However, the value for money is excellent considering the durability and performance of the products. Nike occasionally offers discounts and promotions, making their products more affordable and providing customers with good value for their money.

Customer Service and Support: Nike's customer service is commendable. They have a responsive and knowledgeable support team that can be reached through various channels, including phone, email, and live chat. They promptly address customer inquiries, provide assistance with product-related issues, and ensure customer satisfaction. Nike's commitment to customer service sets them apart from their competitors.

Shipping and Delivery: Nike offers reliable and efficient shipping services. They provide accurate tracking information, ensuring customers can monitor the progress of their orders. The delivery times are generally prompt, and Nike takes necessary measures to ensure that products are well-packaged and protected during transit. Overall, their shipping and delivery process is smooth and reliable.

Return and Exchange Policy: Nike has a flexible and customer-friendly return and exchange policy. They allow returns and exchanges within a specified timeframe, provided the products are in their original condition. Nike provides clear instructions and guidelines for the return process, making it hassle-free for customers. They also offer free returns, which adds to the convenience and customer satisfaction.

Brand Reputation and Trustworthiness: Nike has established a strong brand reputation over the years. They are known for their commitment to quality, innovation, and performance. Nike's association with top athletes and sports teams further enhances their credibility and trustworthiness. Customers can rely on Nike to deliver products that meet their expectations and provide a positive overall experience.

Social Responsibility and Sustainability Initiatives: Nike has made significant efforts in social responsibility and sustainability. They have implemented initiatives to reduce their environmental impact, such as using sustainable materials and reducing waste. Nike also supports various community programs and initiatives, promoting inclusivity and equality. Their commitment to social responsibility sets a positive example in the industry.

Innovation and Technology: Nike is at the forefront of innovation and technology in the sports industry. They continuously strive to develop and incorporate cutting-edge technologies into their products. From advanced cushioning systems to moisture-wicking fabrics, Nike's innovative approach enhances performance and comfort. Customers can trust Nike to provide them with the latest advancements in sports technology.

Overall Customer Satisfaction: Overall, Nike excels in meeting customer expectations and delivering a satisfying experience. Their wide product range, exceptional quality, user-friendly website, and excellent customer service contribute to high levels of customer satisfaction. Nike's commitment to innovation, sustainability, and social responsibility further enhances their reputation. Whether you're a professional athlete or a casual sports enthusiast, Nike is a brand that consistently delivers on its promises.

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