I live in harlem and the nycha office is located at 55 west 125th street. I am a disabled individual that requires the use of a walker in order to get around and take care of my business. Through section 8, I planned on relocating to the second floor in my building which has no elevator. I am currently living on the 4th floor. I cannot move anywhere else because of my credit. My credit is so bad that no one will take me even though i'm disabled. So, in order not to waste the section 8, I opted to move to the second floor in my building. I went last tuesday to take back my section 8 papers and my section8 housing assistant, ms. Dejesus checked through my paperwork and found that the information she has on my building in the computer didn't match up with the information the landlord supplied on the w-9 forms regarding tax i. D. , ss# and so forth. She printed out the information and told me to tell the landlord to copy the information from the printout onto the fresh w-9 forms that were supplied. Therefore, my package was not accepted until the information on the w-9 forms were corrected. I went the same day to the landlord and explained the problem in the discrepency of the information supplied on the w-9 forms and what section 8 had in their computers. The landlord discovered what the problem was. It was explained to me that central harlem mutual (The landlord) has four different cubicles in regards to the buildings that they own. For example, my building is central harlem mutual, hdfc, the buildings on bradhurst avenue is under central harlem mutual, lp. The property manager offered to hold on to the w-9 forms and call the section 8 housing assistant, ms. Dejesus and explain the mix up and see if the w-9 forms can be sent via fax. The property manager had tried without success to contact ms. Dejesus from last wednesday until today. I myself even tried to contact ms. Dejesus without success. I also tried to call ms. Dejesus' supervisor, ms. White and no one answered the phone. Now, I have to go to the landlord tomorrow and pick up the forms and hope that section 8 will accept them with regards to the new information supplied on the forms. My landlord's office is located in the basement of 234 bradhurst avenue and there's no elevator, so, it's hell getting down and up the stairs again with the walker. The complaint is that the housing assistant, nor the supervisor is accessible like they should be via telephone. Is there someone within the housing authority I can submit this complaint to so that my case can forge ahead so that I can relocate to the second floor?