Netflix
reviews and complaints

To Whom it may concern, I have noticed a decline in the quality of clean programs you are providing. Their has been an increase in vulgarity, explicit sex and homosexual programing. Netflix seems to be catering to the 1% of the population. If you care about the 99% of us who prescribe to your service I hope you will consider reversing your direction. Otherwise I will have to cancel my subscription and look elsewhere for decent service. I will give it some time to see if my request will be heard. If not, I am sad to say I must bid you farewell. Sincerely, Mrs. Anderson

Dear Netflix,
It has come to my attention that due to your intraxidence you no longer have acceptable entertainment vessels. Why is it that you would keep Kronks new groove but get rid of the emperors new groove? Why is it that you would keep high school musical 3 but get rid of 1 and 2? And dear god WHY would eliminate lemonade mouth and phineas and ferb over literally anything else? Despite what you seem to believe those of us using your service would actually like to enjoy what we watch. Unsubscribed.

As in the photos provided it shows that I cancelled my membership completely on June 13th. The confirmation is there. Then I get billed for $11.79 on my card when there is no membership from me. I would like a refund of $11.79. I do not want to have any membership with Netflix. If this could be resolved that would be great. Thanks and sorry for any confusion

Dear Netflix,
I'm very excited by the many new additions of foreign and especially Korean television shows and films, as a Korean-American myself. In particular, I was very excited by the addition of Reply 1997 and Reply 1994, because I have been meaning to watch Reply 1994 for a long time and loved its predecessor. However, it's clear that the subber had no understanding of the premise of the show. The premise of the show is built on the mystery of the protagonist's future husband, who we know is amongst her friends. We are given the exact name of the husband in recurrent scenes that forward to the future, but the mystery is maintained as the characters are referred to only by their nicknames. However, even within the first couple of episodes, the subber replaced the nicknames of the characters with their real names. While I did not pay attention to it at first, I realized that the husband was revealed-- and I am only halfway through the series. Therefore, the show has been spoiled, through no fault of my own. I recommend that someone, perhaps a different subber, revise the show's subtitles so that no more viewers' experiences will be ruined like mine has. Perhaps this may not seem important to the company, but to me it shows a neglect and carelessness on the part of Netflix in regard to its foreign features. I appreciate Netflix's attempt to appeal to a broader audience, but I also think it could do a lot better, and everyone would benefit from this. Thank you.

I loved the overall message of the movie, however I was a bit appalled that you would show Hedy at 16 with exposed breasts and full-side nudity. I remember that when Tracy Lords revealed she had done porn at 15-17, all her pornographic movies were pulled from the shelves. Doesn't this apply to a long dead actress also? She was under-aged when those shots were taken. I do not think Netflix should be showing a naked girl at 16. Has the standards changed? I don't think so. You might want to rethink this one.

Please do not put any Obama crap on here, I do not wish any of the money I spend with Netflix to fund idiotic insane behavior. I buy Netflix for entertainment. I already put up with [censored] like David letterman now. Stick to your core or I believe you will lose out like the NFL or any other org that gets political. If people want this type of material they can watch CNN or MSNBC...

I used to love Netflix so much that I've watched it all the time. I've praised it even.. so many shows was good to me but what I really loved the most was the secret life of an American teenager. I'm so upset about this show getting removed, I loved this tv show so much and I wanted to watch it again so why remove that show? There's a lot of shows that's useless on here I'm so disappointed this show being removed.

Hello,
I am so disappointed in Netflix right now, it seems the monthly prices go up however the quality of the movies and shows significantly decrease, for example you got rid of tangled and replaced it with god only knows what low budget train wreck... please stop taking off good movies/shows and replacing them with cheap ones or else I will take my business else where.

So very extremely upset about hearing that some seem to be popular shows are being taken off the Netflix list. In particular bobs burgers and American Dad and 3rd rock from the sun. These seem to be popular shows with plenty of people watching. Why take them off? Are you at least replacing with something similar. I know many people becoming very dissatisfied and will switching to different streaming companies. Hope I won't have to say goodbye as well.

I'm complaining about an additional charge for a service I did not order. I'm a retired service connected veteran who has been a client of netflix for a couple years. I've got 1 (one) tv why would I set up for 4 screens. I'm on a fixed income and I can only pay the amount i've been paying for one (1) screen at $8.99 not it's $13.09. I spoke with customer service and became very angry, because I felt robbed by netflix. I never signed up for 4 screens. Its bad enough I have to fight for my va benefits, now netflix decides that I need to pay for 4 screens and increase my payments. Customer service has gone down the toilet!

In the past 3 days Netflix has logged me out of my profile at least 20 times. It doesn't matter if I'm on my phone or on my laptop. Sometimes it has even kicked me out while I'm in the middle of watching one of my shows. I don't know what's going on but I would really like for this issue fixed soon. If this doesn't stop anytime soon, I'll go over to Hulu instead.

I do not want the Doc Martin show to be dropped on July 1! This has been a very entertaining show and it needs to remain on. Netflix. In fact additional seasons that are being produced need to be shown. Audiences want to continue to follow the story line and see what the outcome will be. We don't want to be left with a cliffhanger We need to be able to vie all the final seasons and get the complete story.

My sister was talking to me about this show, she told me the most harrowing story about season 2 and that disgusting scene. I understand getting the concept of bullying across to young adults is a must however, this has been taken too far. The content is unacceptable to anyone, especially young adults.
Is there any way it can be taken down?
Please.

Called in to get an extension on my bill was told that I wasn't eligible because my account had previously been on hold but never called in to get an extension supposedly made my account ineligible for an extension. So because I never asked for an extension and my payment was late THAT WILL THEN MAKE THE CUSTOMER INELIGIBLE FOR A &12 PAYMENT EXTENSION. I spoke to a rep named Berry and then to a manager named Carl who didn't even know the ID of HIS rep. Gave me wrong information regarding my account and I am not happy at all. Netflix doesn't even send out surveys for the customer service when they should. They also don't send out bills or payment due dates when they should. They don't have proper reps and "managers" that can give the correct information and have no ability to assist a customer. Why have managers if they have the same ability as the rep? Seriously considering keeping my $12 to myself or finding another streaming service.

I'm sorry to see that Netflix supports racism, even if it is thinly disguised as comedy. His remarks about seeing "more white kids shot" is truly disgusting. People even laughed while truly we should be begging to see NO children shot. I've had my account for a long time and it is the top tier account. I just don't think I can continue as a customer if Netflix insists on promoting more racist, divisive programming

How far left is Netflix going to take its programming? Obama's and Michelle Wolf? Part of the attraction of subscribing to your service was to escape the continuous biased, hate filled, un- American spew from the left.
Let me know if this is going to be the direction you're going to take, so that I can cancel my membership with you and seek decent entertainment elsewhere.

Dear netflix,
I'm not sure what you were thinking when you discontinued family guy. Instead of adding a bunch of crappy shows, I wish you would have kept the one good one you had. I will be dropping my account with you if family guy doesn't get added to netflix again. I am sorry for being difficult, but I pay monthly to watch family guy and you gave ruined that for me. Also, i'd like how I met your mother back too. Thank you

Yall just added the Prince and Me 4 but dont have the first three movies . Yall also only have the last highschool musical movie instead of all of them . Yall also took the Hannah Montana movie off . Yall also took the series Violetta off of Netflix but kept the movie . No ones going to understand the movie unless the watch the series first . Yall need to think about the shows yall tale off and if they are in a series . Yall also need to think abiut how it affects your customers when yall take show and movies off of Netflix.

Gerardo (a live chat support agent for Netflix) was very rude and unprofessional. At the very beginning of the chat, he was already questioning the problems I were having. He acted like I was lying even though he said he believed me. He never helped me with my issues I was having on the Netflix service. He ended up saying goodbye and ending the chat when I was in the middle of typing something. Issue still isn't resolved. I tried having the chat transcript sent to me e-mail. It said it was, but I never received it. I wonder if the agent had anything to do with that. (it might just take a while before I receive it). I decided to type this complaint immediately after the terrible experience. Most of it hasn't been explained.

The selection that you offer is [censored]; the sheer quantity of subbed movies that haven't been dubbed is [censored]; the newer movies about suicide and homoeroticism added to your five sharknadoes, the tire, or however many tremors movies (you guessed it), is [censored].

Someone had to have literally tried to ruin space theater, and they did so, with such efficiency, that the new version made me want to go deaf.

You can keep trying to paint a turd gold, but you're still just fondling crap.