Nedbankmoney stolen from my account

Money was drawn out of my account at the end of July, while i had my bank card with me. I got a case number from the police and filled out the forms at the bank immediately. I was told that it would take 3-4 weeks to resolve. I called today after hearing nothing and i am now told that it normally takes over 6 weeks! I asked to speak to the manager, who is now away for 2 weeks!

There is nobody i can speak to to get a straight answer, after numerous attempts All i want is my money back! thats not too much to ask!

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