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MTNSP / double billing

South Africa
Contact information:
Phone: 0730509855

I asked my sister to go and pay for my contract phone so she used an ATM to pay and unfortunately she messed up some digits and upon realising this I emailed MTN and they requsted that I send proof of which I did and they promised to help ref #9214733 and they sent me an SMS telling me to pay or be suspended and I payed again then they suspended my service then I phoned them then they connected me again, now they keep billing me pretending that the payment I made on the 2nd of Dec 2014 does not exist. In february I will part ways with MTN as per end of contract they are cheaters.

Nn
Jan 15, 2015

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