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MTN / credit limit

1 South Africa Review updated:

My cellphone account is sitting at r18000 and my credit limit is r350.00, I want to know why they let my account run to this amount and when I call the call centre I am given a reference number and they do not give me answers I want know what is the purpose of a credit limit if it cannot be be used. All I know is they are making money out of the consumer to pay for their 15 birthday prize competition charging customer an amount of r7.50 per sms which is a ripoff

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Os
  29th of Oct, 2009
0 Votes

004848 08039245497

Rp
  12th of Aug, 2010
0 Votes

I have the exact same problem, my account is sitting on 8100 for month of july, my credit limit is 6000. My average monthly spend is 2000, they let my account run 4 times it's usual amount with a notification or courtesy call.

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