Momentum Direct review: unauthorized payments! 375

I cant believe these people! Momentum Direct is a SCAM! They are such FRAUDS! How can people do this! I was checking my bank account online and noticed an electronic check that I was not aware of! I did some research online and they have done this to several people! They are a rip off DO NOT GIVE THEM YOUR INFORMATION!

I too have been a victim of this company! I too was charged $49.95... unauthorized and because I authorized a payment of $7.97 for the S&H I too authorized this payment! I hope these complaints help stop this company once and for all! Good luck out there!

I never even heard of this company and never used any of their products. I just got drafted for 49.95 in my account for something that I have no clue what it is! I called the number over and over but got nothing! So I had to close my account and open another one. Thank God my bank was so easy and great to work with- so the transition was smooth- but this really is a pain! I hope this company gets busted!

They took out $108 out of my account, and I overdrafted!

I cam back and fought, After reading these complaints, I decided they were not going to help me. I went to the BBB (Better Business Bureau) and I complained! Exactly ONE week later, I got a check in the mail for $108 from Momentum Direct!

PLEASE GO TO THE BBB FOR A FULL REFUND OF YOUR MONEY!

I have had the same experience with this company. I just found out that the company has charged my bank account with 2 unauthorized e checks. One in the amount of 49.95 and one in the amount of 48.93 within 2 days of each other. I did receive a FREE bottle of diet pills, which I understood that I would only have to pay the shipping in the amount of 2.74. I thought I paid this through my Pay-Pal account on a credit card. I'm unclear as to how they ended up being paid out of my checking account that was also attached to my Pay-Pal. The telephone number that has been given is disconnected and the email address comes back as being no good. This company is dishonest to say the least. I wish I had checked it out before I purchased this. It appears now I will need to close my checking account to keep them from removing money again. It appears that this company has been doing this for well over a year, and they need to be stopped.

This company has to be stopped, there has to be a lawyer out there working on this or something like it that can help. I also never received the product and they have now charged my account in amounts of 49.95 four times and 58.93 four times, and of course every time there is a lovely over draft fee that comes along with it. I only authorized the payment for shipping and handling and did it with this account because I hardly use it and keep low funds in it because I have moved to another state. But now I am going to have to fight this and close the account for which is something that I didn't want to do. I am so pissed off and tired of being victimized.

I too have been victimized... and have filed with all of the above companies!

So was your order canceled? I've been charged 57 dollars so far and have never received anything...

They are taking money from my account to.

I am getting ripped off from this company. I wish they would stop doing this.

I received a letter in the mail about 3 days ago with a check of 4,860.00, it said that I was a winner of a drawing of lottery for 46, 500.00, which i thought was a scam in the beginning. So I called this number 306.880.5743, they said I won the winning drawing of 46,500.00 which I didn't believe them at all. They told me just deposit it into my checking account and call them back when it cleared. So I went to my bank and ask them if this check was legit, they told it was fraud. So I took the check back and went to local police and made a complaint about this letter and check. The officer called them himself and told them this is fraud and money laundering what they' re doing, he also asked them if this is a scam they said "YES" and he said they going to send the police over there as soon as possible.

I just don't like when someone try to con people out of their hard earn money. These people should go to jail for rest of their lives.
if anyone want to contact them, their number is
306.880.5743 & 306.880.4516 and ask for Donna Hess.

Just received a package wanted to start billing me in 2 weeks $50 for a product I never ordered. Information was not correct on the order form there was another tel number I called it and the woman who answered had the same problem. She returned her free trial. I refuse I never ordered this.

How do these people continue to operate?

What can be done.

My complaint is the same as everyone else. Account debit $58.98 never received product. I call the customer service number and I did speak to a male with a very strong accent. I told him of the debit on my account and that I had not received anything and I wanted to cancel. He canceled me, at least that what he said, but before I was able to discuss the debit and a refund, I was disconnected. I have tried several time and the same thing is going on. No ring, disconnect. I have a fax number as yet I don't know if it is good, I sure it's not. But I will be notifying my bank to put a stop on all debits to this company. RIP OFF'S!

Okay, so I'm going after these little trolls in a way that most have not thought of... I'm going to try to get their websites shut down. As a web master, I was easily able to track down who hosts their sites... it's a simple solution... no website, no scam!

Any website domain name registrar (the ones who sold them the names like momentumdirect.net, 20minutefacelift.com, etc. have policies that they won't use the domain for fraudulent activity.) Same with the companies who actually HOST their websites (the place where their files and pictures and graphics are actually stored online to be viewed by unsuspecting people like all of us, those who end up on the site to get set up for ripoffs.)
Again, do the math... no website, no innocent people to attack.

Bank of America (my bank) has received MANY, MANY complaints against them but they CANNOT block a company and they can hit you over and over again by simply changing the amount of the check... the creeps at Momentum Direct are sophisticated and savvy and think they can keep getting away with their scam because they have been doing so for YEARS.

Fact is folks, the FBI doesn't have the money or manpower to track and arrest baby rapers and online stalkers of children which means they don't have the resources to stop the thousands upon thousands of little ripoff scam artists like Momentum Direct.

If you really care about stopping them, join me in sending an email to Cedant, the company who HOSTS their site:
abuse@cedant.com and detail in your email what they did to you.

THEN, if you're really motivated by being ripped off and having these little trolls cause so much havoc in your life and your bank account, send a letter to the registrar of momentumdirect.net (the people who sold them that domain name) detailing what was done to you:
TierraNet
P.O. BOX 502010
San Diego, CA [protected]

If enough complaints are received, they WILL have their websites shut down and it's a heck of a lot quicker than slogging through overworked, underfunded and understaffed agencies like the FBI, the Texas Attorney General and the BBB! DO file complaints with them as well though because squeaky wheels do eventually get greased and the sheer number of complaints will most likely lead to arrest and conviction... do your part to stop these predators and help keep other people from being defrauded as well!

I have the same problem! And it looks like I'm going to have to cancel my account now. This s*cks big time. They are a total scam! Do NOT USE MOMENTUM DIRECT!

Guys I have no clue on how these jerks got my info or how my bank even let the electronic check go through. These fools used the same check number that I wrote for my truck payment and now I am having trouble with that. We all need to come together and figure out how to fix them for good has anybody taken these fools to court yet? Cause' I'm telling you if have to drive down there and knock on these hoes door I will I need my money. And I plan to even with this company here's the number my bank gave me [protected] give this number a try I am going to try and contact the BBB and see what I can do if all else fails pre-paid legal will be handling my case...

Here is an update of my posting 5 days before this one which begins, "No need to repeat my tale of woe..."

is a legitimate Website that has been established in partnership with the FBI specifically to receive official complaints of fraudulent internet activity.

The site is easy enough to use, but the text box is not very sophisticated. Do not brother trying to space between paragraphs: they will disappear in the final version. Also, do not use quotes: they will appear in the final version as an unprocessed html tag.

I did comment on these issues (they solicit your comments on the way out) and received a prompt and courteous reply.

Here is the complaint I filed after following their directions. This should give you an idea of what they are looking for. (Mainly: specifics, specifics, specifics):

"On 09-23-2007, while working with a Website unrelated to this complaint, I clicked on an offer from Momentum Direct that offered a free trial of a dietary supplement. I gave them EFT information to pay the shipping and handling charges. The dietary supplement arrived on 10/15/07, 22 days after the invoice date. That night, while checking my accounts online, I discovered a charge from Momentum Direct to my checking account was processed for $49.95. I was able to back out that charge via my bank's telephone banking service. I emailed Momentum Direct that night, (10/16/07 - is was after midnight), complained of the late arrival, told them that the charge had been reversed, told them not to charge me again, and suggested they send a prepaid envelope so that I could return the unopened product. Their reply gave me a ticket number and instructed me to use the ticket number on their Website to check on a resolution. When I go to their Website, for which I had never registered, I could find no way to track the alleged resolution. Last night I discovered they had again charged my checking account, this time for a greater amount, $58.93. Again, on the phone, back out the charges. By that time I had research Momentum Direct online and discover their pattern and habit of abuse. Like many of the others I discovered online, I am in the process of opening a new account and closing my old one. Apparently my bank can not block a merchant entirely. They can only block a specific amount/transaction. Now I am older and wiser. My new account will have a bill pay feature and I will never again give EFT information to merchant. Documentation available: Invoice for order #[protected] that came with the product, showing the original order date of 09-23-07. I can print a copy of the emails. I can print a copy of my online bank information tracking the dates and amounts of the charges: 10-01-07, $2.74 shipping and handling; 10-15-07, $49.95 (reversed); 10-19-07, $58.93 (reversed)."

These scammers are repeatedly taking more and more each time they hit my account plus I have incurred bounce fee's, being a single mom on disability I cant afford this and my SSI checks are direct deposited which means to close my account I couldn't get my monthly checks on time. I am going to the POLICE DEPARTMENT first thing in the morning to FILE CHARGES on the no-good jerks. I am ALL for a CLASS ACTION LAWSUIT, where do I sign up?

Hello, I really do not have a complaint I just wanted to cancel my free trail period. I didn't see on the website what it is that you go to to do that procedure. Thank you so much.

Yashika Lawrence
120 Elaine Drive
Warner Robins, GA 31088

This is a scam. They only took 1 payment of $ 49.95 out of my account. I had to open a new account.

No need to repeat my tale of woe. You all know the story.

I see two possibilities: a) they are as stupid as a box of rocks, or b) they are morally challenged s*** for brains little punks who should be tied butt naked to a tree and horse whipped.

I'll opt for "b." They have too many complaints on file with the Better Business Bureau in Magnolia, Texas for them to be "accidentally" screwing up.

If you have the patience to carefully and HONESTLY state your complaint you could do so at:

http://www.ic3.gov/

I already wrote my complain on here, but I had to come back and say that Momentum Direct gave me my money back. I couldn't reach them through their number, so I joined their help site and sent a ticket telling them about the fraudulent charges. Someone wrote me back and said my money would be returned and locked the ticket. I thought it would be a lost cause.

I received a check in the full amount that was taken out of my card a few days ago and I couldn't be happier! Try their support site, it worked for me.

www.momentumhelp.com

Sorry, the correct number to call from my above comment would be:
[protected] they are open Mon-Fri 9am-3pm CST ONLY regardless of that 24/7 support help line they have on their website.

I called momentum Direct as soon as they opened at 9:00 this morning. To my surprise a very nice lady answered on the first ring. I told her I wanted to cancel and that I had just sent an electronic check through on 10-11-07. She found my account, She said my package had not been shipped out yet and canceled it out immediately and said I would not be charged the $7.97 S&H fee or any other fees and no shipments would be sent. At this point I don't care about going red as long as my bank account is safe and I do not have to deal with this company any further.

The scam results is a mile long on this company, see here:

http://www.google.com/search?hl=en&q=momentum+direct+&btnG=Search

The phone number I used with success is: [protected].

I agree as I am one of their victims as well. I noticed the second withdrawal yesterday. Same as everyone else. Not authorized. Lost more money the second time. Haven't closed my account yet. Filed a complaint with BBB, and will go to bank on Monday, Oct. 15, 07 to file fraud complaint. They got a total of $167.00 out of me. I did get a bottle of pills, they were not what I ordered and were called Amazon diet. I'm unemployed and going to school. It must be a bogus companied. Have cashed the copied checks at two different banks in TX. Good luck on getting these guys.

I have turned these people into the BBB in Texas. I had to call my banks check fraud department, close my account and open a new one. My bank refunded my money plus the overdraft fees. My advice is tell all your friends to stay away from these people!

I'VE CALLED YOU ALL ON THE PHONE TO CANCEL YOUR PRODUCTS ON AUTOMATIC SHIPPING AND YOU ALL SAID YOU WOULD! THANKS TO YOU ALL, I HAVE A BANK OVERDRAFT ON MY ACCOUNT! YOU ALL WILL PUT THAT BACK BECAUSE I'M GETTING IN TOUCH WITH A LAWYER THAT WILL HANDLE YOU ALL FOR FALSE ADVERTISING! I TOLD YOU ALL DON'T MESS WITH ME AND MY MONEY AND YOU DID ANYWAYS! NOW, YOU'RE GOING TO PAY DEARLY FOR YOUR ACTIONS!

I did the Free trial deal on 9/14/07. They charged my acct 5.48 as agreed. Then today I got the shipment and I read what it said "Free Trial Program Terms and Conditions: We're so sure you are going to love our product that we'll send you the full program for a FREE TRIAL! Our only request is that you help us defray the cost of shipping and handling. We also know that you are like our many other customers once you try this product you are going to love it. If that is the case, do nothing and 14 days later we will charge you the members price of just $49.95 for the bottle. If you feel the product isn't for you, simply send back the bottle within the 2 week trial period and you will not be charged. You have nothing to lose and no risk!

This allows you to take advantage of a great discount and convenient program that will automatically ship you one bottle each month. You may cancel anytime. We will not make you jump through hoops to do so. A simple Phone call or email will do."

The Address given was
Momentum Direct
1010 S. Magnolia Blvd.
Magnolia, TX 77355

Phone Number
[protected]

Fax Number
[protected]

Email
home@momentumdirect.net

Now When I called to Cancel and complain cause I checked my bank account it showed 2 checks right in a row 3009 and 3010 one for 99.90 and the other for 117.86. They gave me another number to call [protected] that number got me to a voice mail stating they are closed at 2 central time. But they gave an email address of momentumhelp.com.

It has cost me a total $50 to put a stop payment on the checks, so now I will try getting some one tomorrow and I will be coping this page and sending it to the BBB.

They got me too. Only difference I did get through to someone at the #[protected]. I was told I would receive my money back in a check through the mail a total of 108.88. Two of my daughters work at banks and have seen this kind of thing before. Do not believe a word these people tell you. Go straight to your bank to change your acct. #'s and whatever other action we can take, we must take. Companies like this need to be stopped.

I was scammed also by Momentum Direct. I have emailed several people and given them a link that will help us with turning this company into someone who will prosecute them. I am listing the link here also. I hope that many people see this so that we can get these people put in jail and off of the internet so they can not steal one more cent from anyone. The link is as follows:



Let's band together and get these scammers put into their rightful place.

I also have been duped by this company and just found out today by my husband. As with all the others I never autorized Momentum Direct to charge our account and the did three times. I just received the trail pills i ordered yesterday and the billing slip was dated on the 5th of september, but the product wasn't sent until october 4th. We will be closing our bank account tomorrow because we are also overdrawn $200+ . I will be sending e-mails and writing letters of complaints to the bureaus listed and hoping and praying that these people will get what is coming to them for taking advantage of our good nature and trust. I hope we all can get a lawsuit against them because the are causing more pain a nd heartache than they will ever know!

Good luck to all

I ordered the trail period and before Before I even got the product which was done 9/7/07 I was charged 49.95. I got product 10/5/07 . I am not even trying product I want to send it back and I want my money back...I should have known better.
I never authorized a check payment for this just the trail period of 2.74. Now to get my money back is going to be hard.
Beware of this scam.

I'VE ACTUALLY TALKED WITH A REAL LIFE PERSON BUT MOMENTUM DIRECT NEED TO TEACH THEIR PHONE MARKETERS HOW TO TALK WITH CUSTOMERS. IF MOMENTUM DIRECT GOES INTO MY ACCOUNT AGAIN, I WILL HAVE THEM SHUT DOWN AND A LAW SUIT WILL BE ENFORCED. MOMENTUM DIRECT, YOUR PRODUCT DOES NOT WORK AND DON'T TOUCH MY ACCOUNT. YOU ALL DON'T WANT TO DEAL WITH ME. I HAVE THE LAW ON MY SIDE AND I KNOW WHAT TO DO WITH PEOPLE THAT RIP OTHER PEOPLE OFF. TAKE MONEY FROM MY ACCOUNT AND YOU ALL ARE ASKING FOR TROUBLE. YOUR PRODUCT DOESN'T WORK AND I DON'T WANT ANY FURTHER SHIPMENTS FROM PEOPLE LIKE YOU ALL.

THIS IS FOR MOMENTUM DIRECT. DON'T GO IN MY ACCOUNT ANYMORE FOR YOUR SO CALLED AMAZON DIET. I DON'T WANT IT BECAUSE YOU ALL CAN'T SEEM TO ANSWER QUESTIONS FOR DIABETICS. I'VE ALERTED THE BBB AND I HAVE AN ATTORNEY READY TO START DISPUTES AGAINST YOU. YOU ALL WILL NOT RIP ME OFF THE WAY YOU ALL DID OTHERS. AND I WILL BACK UP THE OTHERS AGAINST YOU IF YOU ALL DON'T SEND A COMPLETE REFUND TO ALL THAT YOU ALL HAVE DECIEVED AND STOLE THEIR MONEY. GOD DON'T LIKE UGLY AND VERY LITTLE PRETTY. THINK ABOUT IT; GOD DOES SEE ALL OF YOU. YOU ALL PROBABLY DON'T CARE OR DON'T BELIEVE IN GOD,YOU ALL JUST WANT MONEY YOU ALL DON'T DESERVE.

i am also one of momentum directs victims. i think we should all band together and take this company down all at once. I bet we could get a lawyer to do this pro bono. This company needs to be burned to the ground. After their unauthorized withdrawls from my account i ended up with three OD charges, i am a single mother who lives pay check to pay check and this has messed me all up. Not to mention that i also had to change my accounts and have to change my direct deposit to my new account.

I have the same problem. They charged my account and used the same number of check. Can we , all who have problem with them take all receipts to Consumer Department? It 's never end.

I figured this was a legit company because they have "As Seen on NBC" . That is what made me fall for this scam. How can they get away with this? And what would NBC think knowing there name is being used to promote products from a company that is out there scamming people?!

Media Contact:
Brenda Mack,
Office of Public Affairs
[protected]
Staff Contact:

Heather Hippsley or Janet Evans
Bureau of Consumer Protection
[protected] or [protected]

CALL THEM ABOUT THIS. THIS IS THE FTC.

I just had the same thing happen to me! I am so upset. I can't afford this! Plus, Amazon Diet is the SAME COMPANY! SAME PHONE NUMBER! Oh my goodness! I had 49.95 taken out of my account twice. So far. They have to be stopped! And soon!
Michelle

I got a letter today from Cyber Collect who was trying to collect money for Momentum Direct for pills I had already returned with a return receipt, well I faxed Cyber Collect and mailed them a certified letter explaining to them what a fraud and scam this company Momentum Direct is I told them about this site and the BBB so I got this letter today where they have canceled all the claims Momentum Direct had with them and are no longer doing business/collections for Momentum Direct, so take that one Momentum Direct you thieving ###. The company Cyber Collect wrote me a letter apologizes for any inconvenience and told me they regret their involvement with this situation/company. Anyone who is reading this who has ordered any of the products the best thing to do is cancel your account quickly.

April Wood