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Momentum Direct

Momentum Direct review: unauthorized payments! 375

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12:00 am EDT
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This review was chosen algorithmically as the most valued customer feedback.

I too ordered the free trial. I did receive the pills but could not take then because of medication I am taking. I called to cancel right away. The man said ok he would cancel my order. Only thing is two checks had already been written on my account. One for $49.95 and one for $58.95. I wish I had seen the complaint board before ordering. I spoke with my bank and I can contest the charges so that is what I am going to do. I will make a copy of all the complaints to help my case.

375 comments
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Darcee Callahan
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Sep 21, 2007 11:34 am EDT

I too was a victim of Momentum Direct's scam to rip people off. I was trying to log on to the website provided with the diet pills, but there was no such address. I found this complaint board and numerous others about this company and I got sick to my stomach. After checking my bank account, sure enough $49.95 was taken out of my account. I immediately called my bank and filed a forgery claim. They put a block on my account and I opened a new one. This sucks because my husband and I have direct deposit and it's a pain to have to change accounts. I was fortunate though to catch it in the beginning. I also sent Momentum Direct an email which I called them fraudulent ###! Thank you all for posting your complaints or else I would have been an unsuspecting victim being drained of all my money.

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amanda robinson
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Sep 21, 2007 11:30 am EDT

i am having all of the same issues with this company please DO NOT USE THIS AT ALL.. i have now had to cancel my account ...

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VIC
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Sep 19, 2007 1:30 pm EDT

Add me to the list of people who got screwed. Never received the product and I just got charged a lovely amount of $99.50. @#$%!

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LINDA BECK
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Sep 16, 2007 7:01 pm EDT

I WOULD LIKE TO CANCEL THE FREE TRIAL PERIOD FOR THESE DIET PILLS BECAUSE I DONOT HAVE THE MONEY TO PAY FOR THEM YOU WILL NOT GET THE MONEY FROM ME BECAUSE I AM UNEMPLOYEED
THANK YOU
LINDA BECK

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Craig Fontaine
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Sep 14, 2007 9:43 am EDT

It's worse than that. I NEVER ordered anything from these people, yet they sent me a package that I never opened. A week later I get a Collection notice from Cybercollect out of LaCrosse WI. Demanding payment on a bogus check from a bank I've never heard of from a state, NE, Ive never been in. I've contacted the police in all of the jusidictions yet no one wants to do anything about this. I'm sure Cybercollect is in on this scam since they're the ones that are demanding the money. This is a federal problem that I am persueing this from as many agencies I can contact

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this sucks by shan 2
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Sep 14, 2007 8:08 am EDT

I am a single mom. I live paycheck to paycheck. I was going to try the product, filled every thing out, then changed my mind i went through the whole thing deleting my info, i never pushed the continue key. The heartless f**** got my info anyways, HOW DID THEY I NEVER SENT IT THROUGH. now try ing to figer out how to pay for the 49.95, i also have to pay the 2 nsf charges for over D. 76.00. i HOPE WE CAN CATCH THESE STUPID CARELESS A**HOLES. MAYBE PUT THEM IN PRISON FOR AWHILE.

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Jonni Felton
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Sep 12, 2007 8:37 pm EDT

I was charged twicw from this company without my authorization. The used check numbers that had already gone through last month. My bank says they can't do anything about it becuase the payments where already approved. I changed my accout info and will be filling a repot with my local police station. The fact that my bank cashed these checks even though they where duplicates really makes me upset. I don't understand how this is possible?!

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April Wood
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Sep 11, 2007 4:32 pm EDT

I sent a letter to Cyber Collect today disputing the charges from Momentum Direct, and I also sent a fax to Momentum Direct telling them to cancel my account and quit trying to make unauthorized withdraws from my account or I would take legal action. Everyone keep your paper trail I have emails, letters, phone calls, fax receipts, mail receipts everything I hope we get all this resolved soon this company needs to pay big time. Can anyone say class action.

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Phyllis Engelke
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Sep 11, 2007 1:32 pm EDT

My 86 year old, slim father in law received a bill from Momentum Direct, or rather from a bill collector! My father in law does not use a computer and certainly does not need diet pills! When I phoned the bill collector they gave me the phone number for Momentum Direct and I got a phone message. So I decided to check out the company on google and found this site! The check they said my father in law sent is not even from our state! Has the wrong home address on it and the wrong bank! I think they are just trying to pull a fast one on a senior citizen! What else can we do to stop this company?

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April Wood
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Sep 10, 2007 2:13 pm EDT

I got another letter from Cyber Collec today on behalf of Momentum Direct they tried to charge me 54.69 on 8/16/07 just two days after attempted the first charge of 49.95, Thank God they have the wrong account number, these guys are big time scammers...Beware they have several products out there I've found many since I became aware of this company just make sure when you click on the Terms and Conditions who you are dealing with...and look out for there number [protected]

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April Wood
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Sep 06, 2007 1:52 pm EDT

Same here lucky for me I typed the wrong account number in and they turned me over to a credit collection company saying I owe them 79.95 that's 49.95 for the product I had not even received yet when they tried to take that money out and 30.00 bad check fee, well they can kiss it I'm not paying a dime and I hope they don't figure out my right account number Scammers! UGH! My bank said the best thing to do is cancel your account if this happens to you and never, ever give your account number and routing number online because a dishonest company can use it over and over again always use your debit card or credit card. Lord I hope I don't have to cancel my account my husband will have a cow... LOL I do know my bank said you can stop payment on the check number and the company or the amount 49.95 but if they use another check number or 49.96 it will go through, but she said if one does go through my account I can dispute it for 25.00 so this totally sux... playing the waiting game to get screwed. I called [protected] and spoke to Kasey who reassured me she would tell this collection company I've sent the product back and not to put my name on the bad check writer's database etc... like I believe that after reading all of this good grief.

April.

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James C Brummett
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Sep 05, 2007 7:19 pm EDT

I have run for the office of the President of the USA twice as an Independent. My wife ordered this product and today they cleaned out our account. I assure every one that reads this, I am going to Texas and so is the Federal Marshals. These folks are worse than child molesters and need to be shot as domestic terrorists.

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Jennifer
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Aug 28, 2007 9:32 am EDT

This company has stolen from my account twice in a two week period. I have received absolutely nothing from them!

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Carrie D. Wysocki
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Aug 12, 2007 7:52 pm EDT

I luckily found these complaints BEFORE they could debit my account, and I placed a STOP PAYMENT for Momentum Direct on my account on Thursday and sure enough, exactly 14 days after I ordered that worthless product, a debit for $99.90 came out of my account on Friday! I mailed the product back and e-mailed them to cancel, which sent a return e-mail that my account was closed, but I still did not trust they would not take $ from my account. I am pretty sure I am covered though because the bank said the stop payment is good for 6 months, so I will not have to stress and wait for a refund that is sure not to come. I would recommend using stop payments... it cost me $30, but that is how much the overdraft fee would have cost me if it had come through! Good luck to all of you, this is just a horrible group!

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kassandran kladder
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Aug 08, 2007 11:04 pm EDT

I ordered this some time ago and they did cancel my order but6 they told me i would receive a refund within 2 to 3 weeks and its been 6 and still nothing... I AM NOT A HAPPY CAMPER! THIS IS NOT GOOD AND SOME THING BETTER HAPPEN SOON TO STOP THEM OR THIS WILL KEEP GOING ON AND ON!

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Ortiz
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Jul 27, 2007 11:30 am EDT

Total scam-funds debited 4 times unauthorized. Phone number gives recorded "this # is unavailable". Had debits two days in a row, one for 49.95 and another for 117. We need to get a case against them and sue them.

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Samantha
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Jul 18, 2007 1:29 pm EDT

home@momentumdirect.net doesn't work. I found that they had another email address, support@momentumdirect.net. Apparently, the person's been answering me and saying that he is going to refund me more money than he took out of my account and cancel it. I'm going to see if he's telling the truth sooner or later, but I'm going along with it now...I guess threatening him with FBI charges (Which I filed, anyway.), AND taking a transaction from a minor got him to shape up. I hope he pulls through, and I hope that you all get your money back! Remember, the right email address is support@momentumdirect.net. I should have figured that was it, but meh, I don't really know anything, do I? Anyway, as I have said, best of luck!

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Sean
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Jul 08, 2007 8:17 am EDT

The exact same thing happened to me. 3 days apart i got 2 unauthorized debits, one for 49.95 and one for 58.93. Is there any way we can get this info to a prosecution company? I want them to rot in jail for stealing my, and all of your, cash.

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Nancie Lavine
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Jul 01, 2007 6:50 pm EDT

Agree with all complaints read-total scam. Received trial 2 day slim down product, now bank account has been charged S & H of 4.97. Product is worthless and have now been charged 49.95 and a day later charged 58.93. Phone number does not connect so called phone number mentioned in another complaint I just read on the complaint sight [protected]). I got a recording and left a message telling them I would begin prosecution if I was not contacted ASAP on 7-2-07. Do we all have to close our checking accounts to stop electronic debits? I'll be contacting my bank tomorrow.

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Nancie Lavine
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Jul 01, 2007 6:24 pm EDT

Total scam-funds debited 3 times unauthorized. Phone number gives recorded "this # is unavailable".
Had debits two days in a row, one for 49.95 and another for 58.93. I am leaving on a cross country
trip and do not have time to change checking account.

Any suggestions? This company needs to be prosecuted ASAP.

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Carol Braun
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Jun 29, 2007 1:27 pm EDT

In March of '07 I ordered the product for the free trial period. I decided to keep getting this for another month. I called them at the end of April and told the man that answered that they should stop sending me this product. He agreed. I didn't get any thing from them at all in May. The 2nd week of June there were three boxes of the product stuffed in my mailbox at one time. They took $ 177.00 out of my checking account. Since than I have received 2 more boxes. I can't reach them by e-mail or by phone. The only way this is going to stop is if I close out my checking account. Which is really a pain in the butt because I have direct deposit to my checking.

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HOWARDGLASSJR
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Jun 18, 2007 7:55 am EDT

They took money out of my account, i did not authorize it, i started to order the product, but i changed my mind, and they still took out the shipping and handling charge, so i got a 25.00 over draft charge.

I really do not appreciate this!

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Adam Sione COnley
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Jun 07, 2007 12:22 pm EDT

Well I'm not happy this company has put me in det once again after I was in the green so I got mad and looked.

I went to there site at http://www.momentumdirect.net/home.html saw there number at the bottom and called and canceled... it better work... today is Thursday June 07 2007 2:21 PM, so you guys know when I got an actual answer from them.

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KEARA
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Jun 04, 2007 7:51 am EDT

I called the [protected] number and spoke with casey. She claimed that i signed up for the monthly service of the product when i first ordered. I don't remember doing this but whatever. I said i wanted it cancelled immediately. She took my name and confirmed my address and said that it has been cancelled. We'll see. I'll let you know if the amount is deducted again from my account next month.

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Eileen Powers
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May 18, 2007 1:44 am EDT

Momentum Direct has been taking $117.86 dollars out of my checking account for the last 8 months with out my authorization. They have no intention of repayment.

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Matt Mcconnell
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May 08, 2007 2:13 am EDT

Same as everyone else they are most likely some bunch of chicken ### ###s who have very small organs and need to rip people off to satisfy themselves due to their lack of size. I would love to meet them just once.

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Lois Yoder
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Apr 04, 2007 2:58 pm EDT

I tried calling the number they gave - no answer!So I tried the email address - same. I had 2 withdrawals from my account in 3 days , of which Momentum Direct had no permission. They used consecutive numbers after the check that I gave them for the shipping on the first order. What a ripoff!

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Carrie
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Mar 13, 2007 1:54 pm EDT

This Company is a SERIOUS RIP OFF! I replied after a week of having the product that it wasn't for me at all and I am still getting money taken out of my account for it!

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Volene Montoya
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Mar 13, 2007 12:32 pm EDT

I cannot even get anyone to answer the phones, they've already taken $217 from me. I had no clue until I received my bank statements. I was informed I would receive a refund, when they telephone # was still operational. There is another #, but the hours are 9-2 Mon.-Fri., while I am working. I have tried to call, but no human ever actually answers the phone. I have left many messages, and sent over 100 e-mails.

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Laura Wissler
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Mar 12, 2007 9:16 am EDT

Same thing happened to me. I never received product but they take charges out of my account. I did reach somebody who said they will cancel order but unable to reach anyone concerning getting my money back.

We will see what happens but it is obvious that this is a dirty company to make dealings with...

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Yvette Hernandez
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Mar 11, 2007 6:21 pm EDT

I agree with everything said they are a rip off company. I never authorized any funds out of my account.

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Tamara Ransom
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Mar 09, 2007 7:46 am EST

This company momentum has taken money out of my account 2 months in a row. I had never even heard of them.

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Kathy Bonaventura
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Mar 01, 2007 9:02 am EST

I was scammed also. I sent for the trial offer, of $9.95 , like a dummy I gave them my ck routing number and they have taken money out of my account to $ 237.00 I called them and told them that I did not receive the product, and did not want it, and to send my money back, they then sent product, that i sent back registered mail, and still no money. I have talked to an indian man several times, and my money has always been in the mail.{ha}. I hope someone can do something about this. My husband is going to the police now, to see what can be done.

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F. E. Alslton
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Feb 28, 2007 3:57 pm EST

Momentum has been spamming me to the tune of 77 e-mails in 4 days. I got mad and decided to do some research on this company. They are using @compubux.com to send the spamming e-mails. Their domain name is provided by www.domaindiscover.com. They are enabled to spam via a company called www.1shoppingcart.com. If you are being spammed, you will need to forward the spam to three locations:
abuse@domaindiscover.com
abuse@1shoppingcart.com
spam@uce.gov (this one is to the Federal Trade Commission).

Also, you will need to call Domaindiscover.com and 1shoppingcart.com and have them pull the e-mails you forwarded. You may reach them by phone at: DomainDiscover.com [protected], 1shoppingcart.com [protected] and the Federal Trade Commission has an online complaint form you can fill out, especially if you have been fraudulently billed. You may be required to provide bank statements supporting your claim.

This company has really ticked me off and I am determined to shut them DOWN!

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Sixpaq GQ
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Feb 23, 2007 11:55 pm EST

Hey Ben, maybe I should drive to this place. I only live 2 miles away from them.

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Melinda Moss
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Feb 10, 2007 7:38 am EST

Help! Someone needs to investigate this company. They offer a free trial of weight loss pills from the Amazon Diet. You pay the Shipping. Here is the catch, they starting send you a bottle every month and taking money from your account. I returned the unopened product immediately and sent notice to the company. They still charged me and didn't even send the bottle. I do Not want their business. Beware. Can you get your money back?

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lisa gayle
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Feb 07, 2007 7:07 am EST

This also happened to me in the past 3 months i have closed my bank account. I hope these guys go to jail.

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victoria a
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Feb 03, 2007 6:28 am EST

This company is a scam! I cancelled my order in time but my account was charged $49.95 anyway. I called them and spoke with Daryn, he didn't give me my cancellation number but said that I would get my money back as soon as they get their product back. I'm going to the post office right now but it's already Feb.3d, and my my account was charged Jan.8th, this means that it will be charged again on Feb.8th. There is no way the product will get there in time, therefore they will take money from my account again! I want to close my account but this way I won't get my $ 50 back for the first "order". We have to stop them! I am going to report them, these people have to go to jail, they are thieves.

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K. Sexton
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Jan 28, 2007 2:13 pm EST

I told this company I did NOT want their product! It does NOT work and even when a customer tells Momentum Direct not to send anything else and they do not have authorization to charge my account... they did it any way.

Companies like these should be "POPPED" to millions of dollars and they either pay or go to prison for 10 + years!

This company is a JOKE and a complete RIP OFF!

I want my money that this company has STOLEN from ME!

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sherry lprior
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Jan 27, 2007 2:27 am EST

Cannot get in touch with company,no answer,no contact at all to cancel product, I called my credit card and had to put a watch on it! With any hope i caught it in time!