The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Momentum Coach Hire / Shocking service

1 England, Greater London, United Kingdom

I had a coach booked with Momentum Coach hire only for them to ring me up 4 days before to tell me they were unable to forfill the booking and would give me a full refund! the reason they gave was because they could not find any coaches available. I had to go with another coach company which were much more expensive. to make matters worse eight weeks on the refund still hasnt materialised! i have phoned over 12 times and emailed numerous people. Each time I have phoned I was told either the refund would be actioned that day, which never happened, or the person responsible was unavailable and would call me back, which never happened. I have sent numerous emails all of which were never replied to. and I am still out of pocket! take my advise...DONT TOUCH THIS FIRM WITH A BARGE POLE!


Post your comment