Modia Home Theater / Fraud and scam artists
DO NOT BUY FROM THIS PLACE. THEY ARE LIARS, CHEATS, SCAMMERS, and anything else you can come up with.
Modia is a fraud and a scam. It's funny how these pages only show positive reviews. Let me tell you my story. On 11/28/10 I ordered a Samsung Led TV $400 cheaper than anyone. I took advantage of GEBank 36 mo. no interest financing and was approved the same day. The online ordering was fast enough. Then nightmare started. It was 12/15 and I still had no TV. Numerous calls resolved nothing. All the reps had the same story about how they didn't have the information and would have a manage call back. Nobody called back. I asked if they were on back order and they said no. They had the stock to deliver. Yet, I couldn't get them to commit to shipping my TV. They told me they had to wait for bank approval, then they wanted me to send a scan of my license, then they wanted me to sign a charge slip. On and on it went. They lied through their teeth. Meanwhile, I receive a bank statement showing that they charged my credit card on 11/28 -- the same day I placed the order. I needed to make the first payment in December and I didn't have a TV. I called the idiots at Modia and let them have it. They offered the same old excuses "I don't have that information, I'll have to check". In the process of reaching GEBank to complain, I found out that these scammers had already charged my credit card a second time on 12/8. Now I owed $2, 450.68 and no TV. I started a campaign of complaints to the Texas Attorney General, IC3 (a cyber crime investigation unit of the FBI), the Houston Better Business Bureau, Houston Police, and online complaints. All this noise got their attention. Then they responded. On 12/15 Modia's shipping clerk called me to say that the TV was ready to ship. He was shocked when I told him to keep it. Who would accept their TV after all this? I'm not done complaining. All the brands they carry will be getting my written complaint. They will have to stop their chicanery or they'll go out of business.