SUBMIT A COMPLAINT / I didn't receive the second top

United States
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Ordered two lovely tops from this website and arrived only one. I was curious about the second top and contacted their customer service to get some information and explanations. I was shocked when their rep called me a liar, never expected that kind of service.
They said that I was sent two top, that both tops were in the package and they simply didn't believe me when I tried to explain that there was only one item inside.
Modanisa gave me a hard time, their representative wasn't nice to me.
I didn't receive the second top and of course they didn't give me a refund.

May 12, 2017

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