[Resolved] Mobicel / mobicel astro
Purchased device few months back...device comes on but gets stuck on the logo screen... the top right hand side corner says fastboot mode... the device is stuck there and is not functional...phone is still under warrantee ...however i do not have sales slip...i tried removing the battery and re inserting ...but no help
This is a really bad experience for me with mobicel as i have lost out on alot of business calls due to no communication with my customers
Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.
Mobicel Customer Care's Response, Nov 05, 2018
dear valued client
thank you for bringing this to our attention, one of our call centre agent will contact you shortly
Mobicel Customer Care's Response, Nov 12, 2018
Dear valued client
Kindly accept our sincere apologies for the inconvenience.
Please furnish us with your contact details/email address for prompt and efficient assistance.
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