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MNI Credit Report Services / Refused refund!

United States Review updated:
4.15
I recently recd a charge on my bank account for a credit report I did not authorized or did not know about. When I called a client service rep he became very nervous and had to transfer me to a Specialist, which disconnected me. I called back and spoke with another CSR, her name Susan. She canceled my so called membership, but would not refund the $11.95 charge. Then hung up on me. I called back and got Susan again, she was rude and unhappy to hear it was me again, then I was told I should have read the agreement. I did and I read is as: if at the end of the process I could indicate if I wanted this report. I asked for a manager and was put on hold for 20 minutes. This credit company is not here to help, its here to make is money and scam everyone.
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El
  9th of May, 2008
Agree Disagree 0 Votes
These people are THEIVES!!! they refuse to return latest charge even when we canceled the account. How can they be put out of business????
Ma
  26th of Feb, 2011
Agree Disagree 0 Votes
please remove my account from your list.for one i have not recive any report from you .and yet you withdrew $19.00 out of my account, this ms.mary gordon

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