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MNI Credit Report Services

MNI Credit Report Services review: Can't cancel automatic charges 328

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12:00 am EDT
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This company is charging me monthly for credit reports and I can't find them to cancel. I will have to do this through my bank incurring additional charges.

Beware!

328 comments
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Chang k Bae
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Nov 30, 2007 12:00 am EST

Just visited and joined as a member of MNI CREDIT REPORT SERVICES. Because the company advertised as a free credit reporting service to any member.
But the company was hiding behind the big mouse. seme days later the company charged $11.99 per montly. The company never explained about the "charge". The company was supposed to say about the hiding charges before the following step to make a member to the innocent customers.

These kinds of fraud and deceit of business should be terminated to protect any customer to use internet.

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Matthew Akanmu
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Dec 05, 2007 12:00 am EST

Please I checked my credit card on 12/05/2007 and I saw that your company has deducted $11.95 . For me the day I used your credit report I used it basically on the statement of the advert that it was free and I saw there that I could buy some products to be maintaining the free report which i did not click to buy.How come now based on your advert and my trust in your company that I AM SECURED I used my credit number and through this my account started being charged without you even get confirmation from me through e-mail or phone .If the statement was very clear to me on that day I wouldn't have used your advert not because of any other thing, I am not financially o.k now with my family. I PLEAD that this charge should be return to my account because your advert did not bodly emphasis on this AS IT EMPHASIZED ON credit FREE REPORT and please with immediate effect now help me to cancelled it till when I shall able to bear the cost.

Thanks for your understanding.

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Lesley E Adams
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Feb 07, 2008 12:00 am EST

I just looked on my credit card I am being charged 11.95 for something and I do not know what it is. I did not ask for it I did not sign up for anything. The only thing I did was do a FREE credit check through this website, it asked for my credit card number and I couldn't understand why. Now I understand it was so you could get free money off me. I would like this to be taken off my card or I will have it returned and that card closed. I did not ask for this charge nor did I sign up for my card to be charged. Please keep this in mind when you are deciding to return it or not because I can report you for fraud. Thank you and have a wonderful day!

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Lindley A Cates
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Sep 15, 2007 12:00 am EDT

I will add my complaint, along with a long list of others, about this scam company that, without my authorization, charged me $9.95 per month for 9 months. I should have caught this earlier but didn't. Why can't such an obvious bunch of thieves be put out of business? I will get my $90 back from Chase but have to go through the bother of being issued a new credit card number (and, hence, changing it on a zillion accounts).

Beware!

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Virginia Clements
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Jun 16, 2008 4:31 pm EDT

I called MNI Credit Report Services and talked with a man named Leo. I asked him to stop billing me and charging me $11.95 on my credit card as it as been canceled. Leo told me that he couldn't and that I would have to go back to the website and cancel from there. I did so and found only this address.

I know that good business practice is to help the customer; not take advantage of them. I want a full refund returned to me.

Virginia Clements

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Judy B. Kirby
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Jun 05, 2007 12:00 am EDT

According to them, I called about a week after the "trial" period was up. I tried calling earlier, but I could never get a minute to call from work, and when I did call, it took forever to get through their automated answering machine to talk to a live person. I canceled the "service" that I never meant to sign up for in the first place (just wanted a "free" credit report for a person applying for a Habitat House and tried it on myself first - BIG MISTAKE). However, they would not forward the charges of $9.95 for the first month because I called after their trial period. I talked to a supervisor who assured me that it was in the terms that I agreed to. They obviously haven't heard of grace periods. I would like to report them to the Better Business Bureau.

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Paul Boatman
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Jul 11, 2007 12:00 am EDT

I answered an internet ad about a free credit report and started getting $9.95 per month taken from my bank account. I did find info about the MNI company, known as Mighty Net, Inc., at the address: MNI Credit Report Services doing business as Mighty Net, Inc. is located at 9040 Topanga Canyon Blvd., Floor 2, Canoga Park, CA 91304.

I called my bank and they gave me the number [protected] which I called. I was treated very nicely and the lady canceled my "subscription" and gave me a verification number. Hope this worked and hope this helps others solve their problem too. I just shutter to thing how many millions this company has already made off of unsuspecting persons such as myself.

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Melissa
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Feb 24, 2008 8:19 am EST

One year ago i signrd up to get a credit report and then called and canceled. One year later and i am still being charged and I can not find this company anywhere. The employees at freecreditrepot.com gave me a number to conact MNI and it is [protected] I have been trying to call there for a year now and it tells me continue to hold experiencing high call volume, then the music stops and I just sit there for ever. I signed up through credit report.com so please be sure to keep you cancel confirmation number if you sighn up through tthis company.

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Jeff Parker
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Oct 05, 2007 12:00 am EDT

Paid $20 for a credit report and got charged for $30. I never signed up for a service. Called them and canceled but they continue to charge card. Next week I have to pay $20 to my VISA so they can take no more. I have filed complaints with the BBB and the FTC, I urge you all to do the same. Or you can call Adam Rassi at [protected], ext 605 and leave a message for he will not pick up or return calls. I got that number from BBB corespondents, just call me and I will help you. Those people should go to jail!

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savannah
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May 21, 2007 12:00 am EDT

I just recently went online to check my credit card... etc... When I found that this company MNI Credit Report Service has charge my credit card $9.95. I have never used a credit report service ever in my life. I have filed a dispute with my credit card company, and hopefully looking to get this money put back on my card. This place MNI Credit Report Service needs to be stopped now. This is Bul***ap, and I don't appreciate being charged for something I didn't ask for or want or use at all. If anyone has any advice how to get this done quicker, please help. I don't appreciate being charged for this at all.

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amber bracks
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Jul 26, 2007 12:00 am EDT

I posted a few comments before i got to this actual complaint page, um i am horrified at what this company is doing to peoples lives. I am in the same situation unfortunately, they have taken money from me for about 3 months now, i don't know what to do i cannot find any phone number or website to contact. I don't know who to call about it either. I talked to my bank but they told me to call MNI. Unfortunately i cant do that, i don't have a number for them. So If YOU HAVE ANY ADVICE AT ALL, I WOULD APPRECIATE IT.

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Gordon E. Foley
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May 30, 2007 12:00 am EDT

I requested a one-time, free credit report and ever since, this company has been charging my bank account a fee of $9.95 monthly. I never requested this service and can not find them to terminate the service and refund the unauthorized deductions.

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Amy Weidner
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Jun 13, 2007 12:00 am EDT

I have recently been charged "overdraft protection" fees on my debit card and couldn't figure out why. Today, I found out that I have now been charged $9.95 twice in the past two months for a service i did not authorize anyone to take my money for, which has resulted in other charges on my debit card. This company is SCAMMING people. They say they need a credit or debit card to verify your identity, but then they take your money. This company's site is known as "freecreditreport.com". DO NOT go to them for a free credit report- they will take your money. I am now going to have to go through a bunch of bull s**t with my bank to get these charges removed... Both from MNI and "overdraft protection" charges incurred because of this $9.95 I was being charged and was unaware of.

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Howard E. Faulkner
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Oct 20, 2008 6:39 pm EDT

I discontinued services on 6/18/O8 and received notice that it was effective 7/8/O8.
To date charges have have been occuring on my credit card statement!
I WANT REIMBURSEMENT FOR THE MONTHS OF AUGUST, SEPTEMBER. & OCTOBER.

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Jason Reynolds
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Aug 06, 2007 12:00 am EDT

I to am being charged. I checked my online bank statement for each charge and this phone number was posted:

[protected]. I called it and it is the number to CreditReport.com. It gives you the option to stay on the line and speak to someone. If anyone needs a phone number for this, give [protected] a try.

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gerardo guinucud
Las Vegas, US
Jun 25, 2009 2:55 am EDT

i don't know this and i didn't apply for this why they charge me on my card

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Thomas P Hedrich
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Oct 11, 2007 12:00 am EDT

Signed up to check credit score and now cant contact them to cancel services.

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Lee Sutherland
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Aug 12, 2007 12:00 am EDT

I canceled but have still been charged 6 more times. DO NOT GIVE THESE PEOPLE YOUR CARD NUMBERS!

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Martin Gross
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Oct 01, 2007 12:00 am EDT

I ordered for my client a credit report with this company. I am now being billed for a monthly service I never authorized nor requested. I contacted them and they refused to remove the charges, stop the recurring monthly charges and hung up the telephone on me. I think I will be bringing a lawsuit against them in Los Angeles Superior Court for fraud and 17200 violations of the Business and Professions Code. I am also forwarding a letter to the FTC. it is time to gather a number of us and bring a civil suit.

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barbara friedmann
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Jan 06, 2008 12:00 am EST

I too have been scammed by these predators, and no matter what i try, i cant get the charges stopped.

Please make complaints to: Federal Trade Commission www.ftc.gov (select Consumer Protection button and then select file a complaint).

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Adrienne W
, US
Jun 10, 2011 9:18 pm EDT

At least you guys signed up for it! I had never even been to the website before. Luckily, I haven't been charged because I canceled the account before someone "activated" the account. I don't think I've been a victim of identity fraud by an individualbecause I don't have any credit because I'm only 18. The only "credit" card I have is a bank card, which I canceled just to be safe.

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snoopy236
p.o. box 53, US
Apr 29, 2011 6:22 am EDT
Verified customer This comment was posted by a verified customer. Learn more

i did sign on for $9.95 a month...but before i knew it..was paying $12.95 a month...i would be interested in a class action law suit!

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marilyn gilbert
Gilbert, US
Mar 30, 2011 10:32 pm EDT

I had been charged for four months - also didn't ask for a credit report, never received one, just had the charges show up. The number I called to fix this was [protected], which I found posted here in an older post, as well as on a few other sites. I just want everyone to know I phoned them on March 22nd and have already seen the refund of charges come through to my account. So CALL TODAY. I agree they should be sued or stopped from doing this to other, how many people never find out how to turn this off?

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DavidW
Tampa, US
Mar 28, 2011 11:35 pm EDT

Im in we need to sue this company. They charged me 19.95 on my CITI bank card and I have called them and the CITI and told them I never order this service and didn't know the existence of this company before, but the CITI keeps asking me about this and that, after 4 months, I still have to deal with this problem. The Company really needs a lawsuit. I never received a credit report from this company

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ESMERALDA ALARCON
, US
Mar 19, 2011 9:22 am EDT

It is happening to me too. thank you for the hint.

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Annette M
, US
Feb 26, 2011 12:41 am EST

Im in we need to sue this company the charges started at 9.95 then 14.95 and now 19.95 they think we were born yesterday the Company really needs a lawsuit. I never received a credit report from this company.

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g. in boise
Boise, US
Feb 16, 2011 5:27 pm EST

MNI phone number is [protected]. Just talked to them and Chase Credit at the same time. Had to cancel my card to stop charges. They're defiant about what they offer, so I told them they need to read the complaints about their site, and the fraudulent charges being made at their expense!

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g. in boise
Boise, US
Feb 16, 2011 5:22 pm EST

This is a phone # I got when I reported fraud with Chase Bank for the charges to my Credit Card. I was able to talk directly with MNI and informed them of the reports of fraud and complaints against their company. The other numbers posted for them amount to disconnected numbers, and one was an elderly lady in Arkansas! If you want to call them use this number. [protected]. I had to cancel my card so they couldn't use the number anymore...that's the only way to get them off your charge list.

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christy_sun84
Auburn, US
Feb 10, 2011 12:25 am EST

They just raised the rates to 19.95 a month. If you call the [protected] they will cancel the transactions. When you access your "free" credit report you are signing up to have someone monitor your credit. I never received any passwords to check out this information. I also never received any of the e-mails that I was told were sent to me about my credit score being adjusted.

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shane b
, US
Jan 31, 2011 3:48 pm EST

Call this number. They said they are able to refund up to 3 months for me. better than nothing but im stil pissed. anyway, its [protected]

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DY Robinson
, US
Jan 26, 2011 6:33 pm EST

I also have been a victim of MNICREDITREPORT.COM. Thanks Harold Keen for the 800 #. That was the only number that worked. I finally talked with a "live" person who said they would cancel it, but they couldn't refund any monies that I had already paid through their bank withdrawals. I am going this afternoon to my bank to talk with them about the fraudulent practices of this company. It was through my bank online services that I was offered a "FREE" credit report, and I have been paying for this "FREE" report since November. Good luck to everyone who deals with this theiving company.

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shane b
, US
Jan 18, 2011 5:49 pm EST

This is total BS! I live in North Carolina and they have been taking 14.95 out of my bank acct for the past 7 months! I called and they said that I answered all the security questions and I had to go to my local police dept. to file for a identity report. Total BS!

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hayden1107
Fair Oaks, US
Jan 15, 2011 6:12 am EST

I just was charge $14.95 through a debit card transaction without my knowing or my consent. need to call my bank and see how to stop this fraudulent scam.

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mickeyiou1
, US
Jan 02, 2011 1:13 am EST

Sounds like this last guy works for mni

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voice of ?
, US
Dec 12, 2010 11:59 am EST

My brother told me about all the complaints against this company when I suggested he get a free credit report from the. I did and called the same day to cancel their free trial, with no problems. After reading a few of the post on this page I went back and ordered another report to give the web site a good looking over. What I found was a great way to get a free credit repot with little hassel, and possibly a service that shoul be looked at by the Gov. First, if you read the information in the Box it tells you up front that you can get a free credit report, and also get a free week of credit monitoring. All you have to do is call before the end of the week and listen to an offer of half price to keep the service if you want and if not they cancel and give you a number for your records to show that the service is canceled. My question to all the cry babies on here is if this company gave you three different times to read how their program works and even ask you to check a box stating that you understand that you must call to stop the service, why do you feel you have no resposiblity in making sure you do what you were supposed to to. I did some checking and for every 1 complaint there are 40 happy consumers that read the information and didn't just jump at the word free and not find out what the terms were I challenge any normal thinking consumer to goto creditreport.com and simply look at the website just the front page and tell me that you can't see that this company is beeing upfront. The people on here complaining are the same people you read about trying to help thoses Nigerians scamers.

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rachel9
Massillon, US
Dec 07, 2010 4:26 pm EST

If you are still being charged by this service: contact [protected], select 1 or 2 (I chose 1 to speak to someone directly) they will verify it's you- via your social or the last 4 #'s of your social and your first/last name and email address. The lady I spoke with was not the most pleasant, but she cancelled the service- giving me also a cancellation # for my troubles. You will never receive a refund because these thieves are clever enough to cover their tracks, but you won't be taken for the $9.95/mo. or in my case $14.95! Aren't I the lucky one? haha. But good luck to everyone and be sure to read the fine print online from now on!
Also, make sure to draw up a complaint with the better business bureau to help protect other victims of these internet scams! visit: complaints.bbb.org
And good luck!

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Zircon
Salem, US
Dec 02, 2010 10:36 pm EST

Kimberly, the scam continues. I have been billed three months in a row for $14.95. I called the [protected] number and talked to an Allison who gave me a reference number and supposedly cancelled further charges. We'll see. I also filed complaint with the FTC https://www.ftccomplaintassistant.gov/FTC_Wizard.aspx?Lang=en We'll see if anything happens because based on previous comments I suspect they will just keep charging. I also disputed the amounts with my credit card company.

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KimberlyBlair
Hadley, US
Dec 02, 2010 1:24 pm EST

I haven't seen any recent messages about this company and believe me they are still in action doing this scam. My boyfriends account is being charged 14.95 every month for nothing and nothing was ever agreed to. Please keep the word going so that no one else gets caught up in this. If anyone has new information on this problem, please leave response. thanks!

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sccfeld
Jeannette, US
Nov 29, 2010 5:08 pm EST

I applied for a credit card and was forwarded to this company for a FREE credit report. They had some bad report from Experian which wasn't correct, then on my credit card they started charging me $14.95 a month. I had had surgery and wasn't paying as close attention as I should have been. After 3 months I called them, the # was on my Visa statement, and they said I had 7 days to cancel, they WOULD NOT refund my 3 months, but would only charge me $7.44 a month from now on if I continued. I kept telling her it was such a RACKET and to cancel it and that I was turning them into the SEC. I WILL be filing a report. to continue...

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bobtomison
Gainesville, US
Nov 25, 2010 8:50 pm EST

I am aware of this scam so I have always used annual credit report.com to get my credit report instead of freecreditreport.com and creditreport.com. IT seems like annual credit report.com / transunion is in bed wit them as well because after singing up i got constantly calls from Lexington law and apparently am signed up with mni credit report.com. They charged me 14.95 last month without me signing up for anything or entering my credit card number anywhere. Wow its crazy that they can just steal my credit card.