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Midway Nissan / very bad service!

1 United States Review updated:

I have a 2006 Nissan Maxima which I use alot since I work almost 40 minutes from my home. One Saturday I am out with my kids and all of a sudden the car does like this jolt and turns itself off, I pull over to the side of the road and try to inspect any obvious little things to see why the car would just suddenly turn off, nothing was wrong, I called my husband and he says just wait a few minutes and see what happens. I waited for almost half an hour then I try turning the car on again, the car turns on but all the dashboard lights are on brake light, ABS light, gas light..etc literally all the lights on the dashboard and none of the gouges were working so I was not marking mileage, speed or gas. I call the Nissan dealer closest to my work and they say to take the car in on Monday and they will see what can be done. I take the car in and I explain to the service writer what happened and I show him how all the dashboard lights were on and how it smelled like something was burning he tells me that the car is unsafe for me to continue driving it like that, they will get me a rental and they will do a diagnostic on the car and he will call me as soon as he knows something. I get a call on Tuesday from the service writer and he tells me that the part that my car will need will have to be overnighted and that they would call me when the work was done. I agreed, they gave me a rental and I waited for their call. On Thursday I get a call from the service writter and he tells me that my car is ready and I can pick it up after work, he will leave the keys with one of his buddies there cause he will be off before I can get there. I arrive at the dealership I am asked to turn in the rental first, then another service writer comes out and hands me my keys. I wait for my car to be brought out I get in it, turn it on and to my surprise the smell and all the lights on the dashboard are on. I go into speak to the manager and I ask him if he knows from my receipts what was done to the car and if he can tell me why it is that the same problem that I brought the car in for continues. I told him that his service writer told me that this car was unsafe for me to drive and how did it make it safe now when nothing had been fixed. I get a call the next morning same service writer which blames the whole thing on the mechanic and how I will need to leave the car there for another few days so another part can be ordered. Finally a week later, I go pick up my car like at 5 pm after work and the windshield is cracked, the people at the dealership state that they are not responsible for these type of things and that these things can happen when the car is left outside in the Arizona heat, well by this point I am so upset and I call Nissan Corp and they tell me that every dealership is individually owned and this is a dealership problem and that I will need to settle this with the dealership. Now 1 month later my car again same problem all the dashboard lights came on, the gouges don't work and the dealership says that unless I want to incur further expense I have to take it to Midway Nissan have them look it over so they can determine whether the incorrect part was fixed otherwise I will need to pay for the problem to be fixed, since it could be something different, but presenting the same identical issues.

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Comments

  • Az
      12th of Oct, 2010
    0 Votes

    I am having problems with my Altima and Midway told be $1800 to fix it. Another place told me $400 they suck.

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