MetLife / Metropolitan Life Insurance Company [MLIC]dental insurance

My son got braces last May and MetLife accidentally paid as primary so the company refunded MetLife all of the money paid and they were supposed to go back and pay as secondary. I sent all of the EOBs from my primary carrier delta Dental. I also faxed my other insurance booklet of info. Gave them everything they needed to pay. When I call they say they have everything they need and will reprocess. So when they reprocess again it says we need your other insurance info which I have sent three times now. This is getting really stressful and now I'm considering hiring an attorney because I don't know what else to do. I have done all I can.

May 13, 2017

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