10:00 AM - 7:00 PM

Men's USA / polyester suit represented as wool

Aq Feb 5, 2015
Contact information:
Phone: 888-784-8872

I ordered a tuxedo represented on the web site and on my receipt as Super 120 wool.
It came with no fabric tag that made me suspicious. Men's USA confirmed I got the correct tux and insist it is wool. I took it to a local cleaner and a taylor and they all confirm it is Polyester.
I searched the web for the same brand and model number and sure enough the same tux is shown represented by other retailers as a Polyester/Rayon blend. Not wool. There is a lot of difference in Polyester vs Wool with regard to price. So not only did I not get what i wanted and I paid too much for it. The fact the tag is missing leads me to believe this is intentional fraud.

Post your comment