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Bonobos Complaints 1

ComplaintsBoard
A
7:43 am EST

Bonobos missing items

The point is that I ordered my items at the beginning of December, paid for an expedited delivery and was promised that the items would arrive within one week (or 3-5 business day). I was so excited when I received the package. However, two of them were missing. I notified them of it and they said that those items were out of stock at the moment of placing the order, so probably they would be available only in January or February and once they are in stock, the items will be immediately shipped. No, thank you. I canceled the order and requested a refund. Been waiting for my money for 2 weeks...

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Is Bonobos Legit?

Bonobos earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Bonobos to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Bonobos is known for their high standards and safety. If you're thinking about dealing with Bonobos, it's wise to check how they handle complaints.

We found clear and detailed contact information for Bonobos. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

A long registered date for bonobos.com can be seen as a positive aspect for Bonobos as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of Bonobos's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Bonobos.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

We looked up Bonobos and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • Multiple low-rated websites are found on the same server. There could be such as technical issues or poor website optimization. To determine if the websites are part of a scam, it's important to review them and look for signs of fraudulent activity.
  • Bonobos protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to Bonobos. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

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Overview of Bonobos complaint handling

Bonobos reviews first appeared on Complaints Board on Dec 25, 2017. The latest review missing items was posted on Dec 25, 2017. Bonobos has an average consumer rating of 1 stars from 1 reviews. Bonobos has resolved 0 complaints.
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  1. Bonobos Contacts

  2. Bonobos phone numbers
    +1 (877) 294-7734
    +1 (877) 294-7734
    Click up if you have successfully reached Bonobos by calling +1 (877) 294-7734 phone number 0 0 users reported that they have successfully reached Bonobos by calling +1 (877) 294-7734 phone number Click down if you have unsuccessfully reached Bonobos by calling +1 (877) 294-7734 phone number 0 0 users reported that they have UNsuccessfully reached Bonobos by calling +1 (877) 294-7734 phone number
  3. Bonobos emails
  4. Bonobos address
    45 W. 25th Street, 5th Floor, New York, New York, 10010, United States
  5. Bonobos social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024
  7. View all Bonobos contacts

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