Andrew Christian’s earns a 1.0-star rating from 0 reviews and 9 complaints, showing that the majority of customers are dissatisfied with purchases.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Disappointing Purchase from Andrew Christian: Uncomfortable and Sneaky
So, I recently bought some underwear from Andrew Christian's website and I gotta say, I was pretty disappointed with my purchase. After washing them, they started cutting into my thigh and it was super uncomfortable. And since I had already worn them, I couldn't return them. It's a bummer because I really wanted to like them, but they just weren't worth the discomfort.
To make matters worse, they ran out of the pair I originally ordered and just sent me their cheapest option without even letting me know or offering me a better alternative. It's pretty clear that they were just trying to get rid of these unpopular trunks. Not cool, Andrew Christian.
I think I'll stick with Mosmann from now on. Their underwear is way more comfortable and they don't try to pull any sneaky moves like Andrew Christian did. Overall, I wouldn't recommend this site to anyone looking for quality underwear.
Andrew Christian Website Review: A Complete Scam - Don't Waste Your Time or Money
This website, Andrew Christian, is not worth your time or money. The mystery pack they offer is a complete scam. The underwear included in the pack cannot be found on their website, and for good reason - it's absolute garbage. The quality is terrible and it looks like it was designed by a child.
To make matters worse, the delivery time is atrocious. I was promised a delivery time of 7 days, but it took a whopping 60 days for my package to arrive. And to add insult to injury, I had to pay $30 in local duty fees that were conveniently left out of the initial purchase price.
But the worst part of all is that you cannot return anything. Once you've made a purchase, your money is gone forever. So not only are you stuck with poor quality and trash-looking items, but you're also out of pocket.
Save yourself the trouble and avoid this website at all costs. The products are not worth the money or the hassle.
Terrible Experience with Andrew Christian: Misleading Packaging and Unresponsive Customer Service
Last November, I decided to order some underwears from Andrew Christian's website. I was excited to receive my package, but unfortunately, things didn't go as planned. When I received my package in December, I was surprised to find that I only received two underwears in a small pack. The pack had 10 apparel items and weighed 2.1bs8Oz, which was clearly a lie.
I immediately contacted their customer service to inquire about the missing items. They told me to wait until the end of December, but unfortunately, the rest of the underwears had not been delivered. I contacted them again, and they replied, asking me to send a photo of the pack. I did as they asked, but I still didn't receive any updates.
I decided to send them another email, but they still haven't replied. I am extremely disappointed with their service. How could they pack only two underwears in such a small package when I ordered 11? It's unacceptable.
Overall, my experience with Andrew Christian has been terrible. I wouldn't recommend their website to anyone. Their customer service is unresponsive, and their packaging is misleading. I hope they can improve their service in the future.
Is Andrew Christian Legit?
Andrew Christian earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
The age of Andrew Christian's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Andrewchristian.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Andrewchristian.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up Andrew Christian and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- While Andrew Christian has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 9 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- We conducted a search on social media and found several negative reviews related to Andrew Christian. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Disappointing Experience with Andrew Christian's Website: Unreliable Shipping and Poor Customer Service
I had a pretty bad experience with Andrew Christian's website. I ordered some swimwear back in November, hoping to get it in time for Christmas. Unfortunately, despite taking my money, they never actually shipped the package. When I reached out to their customer service, they just told me to deal with the shipping company myself. Eventually, after a lot of back and forth, they refunded my payment. But by then, it was too late - the swimwear was out of stock and I couldn't reorder it.
I was pretty disappointed with the whole experience. I mean, I get that things can go wrong with shipping and all that, but it felt like Andrew Christian didn't really care about my order. Their apology felt hollow and worthless, and I didn't appreciate being told to deal with the shipping company myself. It's not like I'm an expert in that kind of thing!
Honestly, I don't think I'll be shopping with Andrew Christian again. It's just not worth the hassle. If they can't get their act together and have good business processes in place, then why bother? I'd rather spend my money elsewhere, where I know I'll get good service and a reliable delivery. So yeah, save your breath on your useless apologies, Andrew Christian - I'm not wasting any more time or effort on your website.
Disappointing Shipping Experience with Andrew Christian: A Customer's Review
I've been a customer of Andrew Christian for a while now and I've always been happy with my purchases. However, my recent experience was not up to par. I placed an order three weeks ago and paid extra for faster shipping, but it still took over two weeks to arrive at my doorstep. I was disappointed, to say the least.
After reading some reviews online, I'm considering shopping in person at a retailer that carries Andrew Christian products. It might cost a bit more, but at least I'll have the peace of mind knowing that I have the product in my hands and won't have to deal with any shipping delays.
I think Andrew Christian might have gotten too big for their own good. They need to fix their system and make sure that orders are delivered in a timely manner. I hope they take this feedback seriously and make the necessary changes.
Disappointing Experience with Andrew Christian: Website Issues and Shipping Delays
Been buying from Andrew Christian for a while now, but lately, I've been having some issues with their website when I try to place an order. It's frustrating because I have two vouchers or credits that I can't seem to use at the same time. And to make matters worse, shipping through UPS has been taking forever. I've had items stuck in LA for weeks with no explanation. It's really disappointing because I've been a loyal customer for over three years, but these delays and website problems are making me think twice about continuing to shop here. It's strange because I order from other overseas sites, and their ordering process is straightforward, and delivery is fast, no matter how far the distance. Andrew Christian, your staff and delivery partner need to step up their game. I hope they can fix these issues soon because I'm really fed up with the delays and useless website.
Andrew Christian Review: Poor Timeliness and Communication, Great Models
I recently had the opportunity to shop at Andrew Christian's website, and I have to say, I was not impressed with their timeliness or communication. In fact, I would give them a 0 in both categories. If you're looking to purchase something for a special occasion or event, I highly recommend shopping elsewhere. You will not receive your package on time, and you won't receive any updates as to when it will arrive. It's a frustrating experience that can leave you feeling stressed and disappointed.
When I ordered from Andrew Christian, I was excited to receive my items. However, I quickly realized that I was in for a long wait. It took 3-8 weeks for my package to arrive, which was much longer than I anticipated. During that time, I had no idea when my items would arrive, and I didn't receive any updates from the company. It was a frustrating experience that left me feeling disappointed.
Despite the timeliness and communication issues, I have to say that the models on Andrew Christian's website are fantastic. They showcase the products well and make them look incredibly appealing. If you're a fan of the brand, I can understand why you would choose to shop there. However, I would caution you to be prepared for a long wait and little communication.
Overall, I would give Andrew Christian a mixed review. While their models are fantastic, their timeliness and communication leave a lot to be desired. If you're willing to wait and don't mind the lack of updates, then this might be the right brand for you. However, if you're looking for a stress-free shopping experience, I would recommend looking elsewhere.
Terrible Customer Service Experience with Andrew Christian Shop: A Frustrating and Disappointing Ordeal
My experience with the Andrew Christian Shop was absolutely terrible. I placed an order, but the system cancelled it without any explanation. I had to go through a long and frustrating process of emailing back and forth with their customer service team (more than 15 emails!) just to get my order replaced so that I wouldn't lose the discount I had originally received. It was a huge waste of time and energy.
To make matters worse, when my replacement order finally arrived, it was lost in transit. Once again, I had to deal with the unhelpful and unresponsive AC Customer Service team. They didn't seem to care about my situation at all and were not willing to help me replace my lost order. It was incredibly frustrating and disappointing.
The worst part of it all was the way that the customer service team communicated with me. Their responses were often vague and unhelpful, and it felt like they were just teasing me instead of actually trying to solve my problem. It was incredibly frustrating and made me feel like they didn't value me as a customer at all.
To make matters worse, their telephone service was unreliable. Sometimes they would answer, and sometimes they wouldn't. It was incredibly frustrating and made me feel like they didn't care about my situation at all.
Overall, I would never recommend the Andrew Christian Shop to anyone. Their customer service is terrible, and it seems like they don't really care about their customers at all. It's a shame because I was really excited to try their products, but now I will never shop there again.
Disappointing Experience with Andrew Christian: Missing Items and Poor Customer Service
So, I gotta say, I was really excited to get my hands on some Andrew Christian underwear. I mean, I'd heard so many good things about them, and I was ready to upgrade my underwear game. So, when I saw they were having a Black Friday sale, I jumped on it and ordered 19 pairs straight from their website.
But, when my package arrived, I was pretty disappointed. They had only sent 3 pairs, and the packing slip showed that they had only ever intended to send 3 pairs. I was pretty confused, so I called them up to ask what was going on.
They told me that, even though the rest of the order was in stock, they wouldn't be sending me the missing items. They offered me a partial credit for the missing items, but that didn't really help me out much. I mean, I had already spent $250 on the order, and if I wanted to reorder the missing items, I would have to pay shipping and taxes all over again. That would have cost me an additional $100!
I tried to explain to them that it was entirely their mistake, but they didn't seem to care. They just kept telling me that they wouldn't be sending me the missing items. I was pretty frustrated at this point, and I knew I had to do something about it.
So, I decided to fight back. I went through Paypal to try and get my money back, but even then, they refused to refund me in full for the missing items. It's been a real hassle, and I'm still trying to get everything sorted out.
Overall, I have to say that I'm pretty disappointed with my experience with Andrew Christian. I mean, I was really excited to try out their underwear, but their customer service has been pretty lacking. I wouldn't recommend ordering from them, especially if you're looking for a hassle-free experience.
Overview of Andrew Christian complaint handling
-
Andrew Christian Contacts
-
Andrew Christian phone numbers+1 (877) 300-4136+1 (877) 300-4136Click up if you have successfully reached Andrew Christian by calling +1 (877) 300-4136 phone number 0 0 users reported that they have successfully reached Andrew Christian by calling +1 (877) 300-4136 phone number Click down if you have unsuccessfully reached Andrew Christian by calling +1 (877) 300-4136 phone number 0 0 users reported that they have UNsuccessfully reached Andrew Christian by calling +1 (877) 300-4136 phone number
-
Andrew Christian emailschris@andrewchristian.com94%Confidence score: 94%Managementfreddy@andrewchristian.com91%Confidence score: 91%modelsearch@andrewchristian.com89%Confidence score: 89%shawn@andrewchristian.com88%Confidence score: 88%robert@andrewchristian.com87%Confidence score: 87%jeff@andrewchristian.com86%Confidence score: 86%jun@andrewchristian.com83%Confidence score: 83%
-
Andrew Christian social media
-
Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 16, 2025
- View all Andrew Christian contacts





Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!